Family Violence Quick Reference Guide
Duty to Warn (Imminent Danger): If there is an active/imminent threat of harm to anyone:
- If you are a Soldier and Family Readiness Specialist (SFRS) Immediately notify the Lead SFRS.
- Contact local law enforcement (911)
- SFRS in coordination with the Lead SFRS, notify the appropriate chain of command to implement safety measures.
Indiana Child Abuse Mandated Reporting: Under state law, any suspected abuse or neglect of a minor must be reported immediately:
Indiana Department of Child Services 24/7 Child Abuse and Neglect Hotline - Reports can be anonymous.
Soldier and Family Readiness Specialists (SFRS) who learn of family violence follow these steps:
| Validate and Believe: "I believe you. Thank you for trusting me with this” | |
| Assess Danger: "Are you/children/pets in immediate physical danger” |
| Yes | No | |
| Emergency Protocol | Resource Support | |
| Secure location and call 911 | "Can I help connect you to someone who works with people in this situation?" | |
| Confirm exact physical location address | Offer to make the phone call with them (warm hand-off). | |
| Notify lead SFRS – initiate duty to warn protocols | Inform on Duty to Warn “As SFRS I need to inform the lead SFRS on this situation.” | |
| “Would you like SFRS to notify the service members command of this situation?” | ||
| Ask: “Do you have a safety plan?” | ||
| Offer Safety Planning | ||
Listen Without Judgment: Listen to understand, not to reply. Ask open-ended questions. Do not ask "Why don't you just leave?" or offer unsolicited advice. Reflective Listening Resources
Validate Their Feelings: Acknowledge their situation with empathy: "It makes complete sense that you are feeling confused right now." Understanding Survivor Perspectives
Respect Their Boundaries: Let the survivor guide the conversation. Reinforce autonomy: "We only talk about what you want to talk about." Setting Boundaries as a Helper
| Organization | Contact Information | Key Purpose |
| Emergency Services | 911 | Active violence, medical emergencies, immediate safety |
| Suicide and Crisis Lifeline | 988 (Call or Text, Press 1 for Military) | 24/7 free, confidential crisis counseling |
| National Domestic Violence Hotline | 800-799-SAFE (7233) | 24/7 crisis support, local shelter referrals |
| Indy Champions | 317-210-0866 | Local Indiana 24-hour access line for crisis support. |
| DOD Safe Helpline | 877-995-5247 | 24/7 military-specific confidential support |
| Military OneSource | 800-342-9647 | Confidential non-medical counseling and local resources |
| Indiana Coalition Against Domestic Violence | ICADV Program Finder | Local shelters and advocacy programs in Indiana |
Create Your Personal Safety Plan Checklist
If you need help, who can you reach out to? What is their contact information? Interactive Safety Plan Tool
Post-Action Protocol for SFRS:
- Soldier and Family Readiness Specialists (SFRS), notify the Lead SFRS while maintaining HIPAA/Privacy Act standards.
- Call the National DV Hotline (1-800-799-7233) confidentially to debrief.
- Practice intentional self-care (counseling, diet, exercise, socialization, etc.) to process trauma.