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Contact ISP

Contact information for common requests and frequently accessed areas of the Indiana State Police are listed below.  General inquiry information is listed near the bottom of the page.

Compliment a Trooper

Have you witnessed an Indiana State Police Trooper being helpful? Has an interaction with a member of the Indiana State Police lightened your load or brightened your day? If so, please feel free to drop us a line letting us know how you have appreciated one of our officers or staff. Your word of encouragement will go a long way toward making that officer glad they put on the badge that day.

You can let us know how our officers and staff have put a smile on your face by email us at ISP@isp.IN.gov.

Thank you for your support and encouragement of the Indiana State Police!

Allegations of Misconduct

The Indiana State Police Department is committed to maintaining the integrity of its employees and accountability to the public. Each year the department receives hundreds of letters, telephone calls, faxes, e-mails and personal visits from citizens who wish to commend the actions of many officers and civilian employees. There are, however, occasions when a citizen contacts the department for the purpose of registering a complaint concerning the conduct of an employee. The policy of the Indiana State Police Department is to accept and resolve citizen complaints in a manner which will demonstrate the department’s commitment to professionalism.

If you believe a member of the Indiana State Police has conducted themselves in an unprofessional manner, and you wish to register a complaint with the Department, please visit our "Citizen Complaint Procedure" page for more information on the complaint procedure.

Public Records Requests

In accordance with Indiana Code (IC) 5-14-3, the Indiana State Police provides the public with access to its public records upon request.  While some records, such as investigatory information, are excepted from disclosure under IC 5-14-3-4, all requests are reviewed and acted upon in a timely manner.  To request a copy of an ISP public records, please identify the requested information with reasonable specificity in an email to PublicRecords@isp.IN.gov.

Contact Criminal History Administration

If you have a question about obtaining a copy of your Criminal History, please check out the Criminal History Services section of our website at http://www.in.gov/isp/CriminalHistory.htm for specific information about the various criminal history services available from the Indiana State Police. If you cannot find the answer on our site, please feel free to contact us using one of the methods below.

By e-Mail:

Questions regarding Indiana criminal histories may be submitted via email to: CriminalHistory@isp.IN.gov

By Postal Mail
Indiana State Police CJIS Section
P.O. Box 6188
Indianapolis, IN 46206
In Person:
Indiana Government Center North
100 N. Senate Avenue, Suite N302 (east elevators)
Indianapolis IN 46204
By Telephone:
(317) 232-8262

Contact Firearms Licensing

If you have a question about the Indiana Firearms Licensing process, or about the laws of Indiana regarding a permit to carry a firearm, please check out the Firearms Licensing section of our website at http://www.in.gov/isp/firearms.htm for specific information about the handgun carry permit process and laws of Indiana. If you cannot find the answer on our site, or in the IN.gov FAQ's, please feel free to contact us using one of the methods below.

The best way to check the status of your application is online at:

https://firearms.ariesportal.com/

If there are no mistakes on your application and you have no criminal history, your license should be issued within 60 days from the time your local authority submitted your application to ISP.

Please do not submit an inquiry about a pending application unless your application has well exceeded the anticipated timeline.

By e-Mail:

To submit a Firearms License inquiry, including questions not related to a pending application, via email, click here.

By Postal Mail or In Person:
Firearms License Unit
Information Technology section
Criminal Justice Data Division
Indiana State Police
Indiana Government Center North
100 N. Senate Avenue, Suite N302
Indianapolis IN 46204
By Telephone:
(317) 232-8264

Other General ISP Inquiries

By e-Mail

For Public Records requests, Firearms queries, or Commercial Vehicles issues, please see the appropriate section elsewhere on this page.

General inquiries (NOT Public Records, Firearms, or Commercial Vehicles) may be sent to the Indiana State Police at ISP@isp.in.gov

In Person:
Indiana Government Center North
100 N. Senate Avenue, Suite N340 (west elevators)
Indianapolis IN 46204
By Telephone
(317) 232-8248 (24 hour service)

Contact CVED

By eMail

Commercial vehicle enforcement questions may be submitted via email to: CVEDInfoandHelpline@isp.in.gov

By Postal Mail:
Commercial Vehicle Enforcement Division
7811 Milhouse Road, Suite S
Indianapolis, IN 46241
By Telephone or Fax:
Voice: 317-615-7373
Fax: 317-237-2116

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