Intermediate Care Facility for the Individuals with Intellectual Disabilities (ICF/IID) Licensing and Certification Program

The Intermediate Care Facility for the Individuals with Intellectual Disabilities (ICF/IID) Program enforces rules and regulations for over 500 facilities. The majority of these facilities are four to eight-bed group homes. Staff conducts certification surveys and investigates complaints. The surveys focus on observations of staff and/or consumer interaction and interviews with consumers regarding their participation and choice of services in order to determine the outcomes of active treatment.

Report a Complaint, Incident or Crime to the IDOH

Report a complaint regarding a health care facility

Any individual may submit a complaint to the IDOH about the care provided at any licensed or certified Indiana health care facility or entity. IDOH investigates all complaints. The above link is to a page that provides information about the complaint process and how to report a complaint. A complaint report form is provided for individuals to assist in the reporting of care issues.

Report an incident regarding a health care facility

State or federal regulations require health facilities or entities to report certain types of “incidents” to the IDOH. The above link is to a page that provides information about the incident reporting process and how a health care facility or entity reports incidents. An Incident report form is provided for health care facilities to report incidents to the IDOH.

Report a reasonable suspicion of a crime against a long term care resident

Federal law requires “covered individuals” to report a reasonable suspicion of a crime against a long-term care resident to the IDOH and a local law enforcement entity. Covered individuals include an owner, operator, employee, manager, agent, or contractor of the facility. The included facilities include a nursing home, hospice, or intermediate care facility for individuals with intellectual disabilities (ICF-IID). The above link is to a page that provides information for long-term care providers about the crime reporting requirements and how to report a reasonable suspicion of a crime against a resident. A reporting a crime form is provided for individuals to report suspected crimes to the IDOH.

Contact the Program