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Home Health Agency (HHA) Licensing and Certification Program

About the Home Health Agency (HHA) Licensing and Certification Program

The Consumer Services and Healthcare Regulation (CSHCR) Commission at the Indiana Department of Health (IDOH) promotes healthcare quality by coordinating the licensure and certification of health facilities and providers; supporting quality initiatives of patient care; ensuring radiation safety among clinical staff; and confirming state standards for weights, measures, and metrology.

IDOH's Home Health Agency (HHA) Licensing and Certification Program licenses agencies that provide nursing services, physical therapy, occupational therapy, speech therapy, medical social worker, home health aide, and other therapeutic services to the patient at the patient's temporary or permanent residence. IDOH inspects state-licensed HHAs for the quality of care provided to citizens of Indiana and to ensure compliance with state laws and rules. IDOH also monitors agencies, on behalf of the Centers for Medicare & Medicaid Services (CMS), for the quality of care provided to all citizens in need of those services and to ensure compliance with federal regulations.

Select a topic below for instructions on how to submit the change to the department.  Please notify the department of changes as they occur at the agency.

Review all applicable information PRIOR to submission of application to the Department.

Initial Application

To apply for an initial license to operate a home health agency complete the “APPLICATION FOR LICENSE TO OPERATE A HOME HEALTH AGENCY” (SF 4008) and submit with $250.00 licensure fee and other required information to the Indiana Department of Health.

Forms to be completed and returned with the application:

FOR STATE LICENSE AND STATE LICENSE SEEKING MEDICAID:

FOR MEDICARE:

Medicare Forms:

Change of Ownership Application

To apply for a Change of Ownership for an existing agency complete the “Application for License to Operate a Home Health Agency” (State Form 4008) and submit with the $250.00 licensure fee, applicable purchase agreement, and other required information to the Indiana Department of Health.

For CHOW involving a Medicare CCN please complete the following forms:

Medicare Forms:

Laws / Rules

General Information

To renew the agency’s license to operate a home health agency complete the Renewal Application for License to Operate a Home Health Agency (SF 48851) and submit with the $250.00 licensure fee to the Indiana Department of Health. In accordance with 410 IAC 17-11-3 an application for renewal of license shall be filed with the department at least sixty (60) days prior, but not sooner than ninety (90) days before, the expiration date of the current license.

If there are changes that occurred at your agency make sure all changes are made on the renewal application.  Include all applicable information with the application.  The application must be approved and licensure fee received PRIOR to issuance of license.

Submit the $250.00 licensure renewal fee with your renewal application (SF 48851).  Make sure check or money order payable to the Indiana Department of Health.  Submit application and $250.00 renewal fee to:

Indiana Department of Health
2 North Meridian Street
Attention: Cashier's Office
Indianapolis, IN 46204

New Test Assessment Submission Process for New HHAs

This notification serves to inform you of the new test assessment submission process that new, not yet certified Home Health Agencies (HHAs) will need to follow in order to fulfill their certification requirements.

Beginning January 1, 2020, new HHAs will need to use the OASIS Validation Utility Tool (VUT), available on the iQIES homepage at https://iQIES.cms.gov/vut to submit test XML files to provide evidence of their ability to submit patient assessments to CMS. Previously, new HHAs used the QIES Assessment Submission and Processing (ASAP) system to submit test XML files.

The OASIS VUT is a software utility that can be used to validate OASIS submission files in XML format. A login to iQIES is not required to access the iQIES OASIS VUT. Upon submission, users will have the option to download a validation report displaying their submission results that can be provided to the surveyor as part of the pre-certification process.

Note: It is recommended that users access iQIES using Chrome or an Internet browser alternative to Internet Explorer. If there are any questions regarding the use of the VUT, users can contact the service desk at: help@qtso.com or by phone: 800-339-9313.

Home Health Quality Reporting Program

OASIS Data Sets

OASIS User Manuals

Spotlights and Announcements

Home Health Quality Reporting Training

For HH QRP and OASIS Guidance related questions email: homehealthqualityquestions@cms.hhs.gov.

For Technical Help related to Data Submission & Certification and Survey Provider Enhancement Reports (CASPER): Quality Improvement and Evaluation System (QIES) Technical Support Office (QTSO) Help Desk Contact:

Phone: 1-800-339-9313
Email: help@qtso.com
Website: https://qtso.cms.gov
OASIS Help: Oasishelp@health.IN.gov

To add personal services to an existing home health agency license, please provide the items and/or documentation listed below.

A letter on your agency's letterhead to include the following:

  • The agency's license number. The number is located on agency's license.
  • Your request to add personal services.
  • The date the service is intended to be offered - the effective date.

Ensure you meet the requirements of IC 16-27-4-16 and provide the following:

  • Copy of a basic attendant care provider job description as well as
  • An updated training and evaluation policy that includes the following:
    • A method of determining competency and provides a passing score for the attendants;
    • Describe your determination of competency methods: i.e., how you evaluate, train, and
      retrain, if needed
  • In addition, please submit page 2 of an Initial Home Health Agency application with Section E
    completed.

Once the above-mentioned documents are submitted and approved, the IDOH will update our database to reflect the changes and send a confirmation letter to the agency. A home health agency may not offer additional services until it has received approval form IDOH.

Please submit your change request to HCBC@health.IN.gov.

Contact

Division of Home and Community-Based Care

2 N. Meridian Street #4B
Indianapolis, IN 46204

Main Switchboard

(317) 233-1325

Director

Janelyn Kulik, RN
Click here to send us an email.

Commission Switchboard

(317) 233-7442

Resources

Quality Improvement Organization Information - A Quality Improvement Organization (QIO) is a group of health quality experts, clinicians, and consumers organized to improve the care delivered to people with Medicare.  QIOs work under the direction of the Centers for Medicare and Medicaid Services (CMS) to assist Medicare providers with quality improvement and to review quality concerns for the protection of beneficiaries of the Medicare Trust Fund.

Report a Complaint

Report a Complaint

Anyone may submit a complaint to IDOH about care provided at any licensed or certified Indiana healthcare facility or entity. IDOH is available to receive complaints against nursing homes, hospitals, home health agencies, hospice agencies, personal service agencies, and intermediate care facilities for persons with intellectual disabilities (ICF-IID; also called group homes). IDOH investigates all eligible complaints.

This report link is to a page that provides information about the complaint process and how to report a complaint. A complaint report form is provided for individuals to assist in the reporting of care issues.

Last Updated: Sept. 28, 2026