Quality Assurance / Quality Improvement

General Information

• Toll Free Consumer Service Line: 800-901-1133
• Indiana 211
• Indiana 988

Certification / Licensure

• Provider portal
• DMHA Provider Portal FAQ
• DMHA Credentialing List
• DMHA Approved Accreditations
• DMHA-CL@fssa.IN.gov
• Mental Health and Addiction Providers

Private Mental Health Institutions

• dmha.pmhi@fssa.in.gov
• Critical Incident Reporting information
• Related Indiana Administrative Code
• Licensure Requirements

Topics to know

• Treatment Planning
• Clinical
• CIR Instructions & Definitions

Community Mental Health Centers

• Related Indiana Administrative Code
• Block grant contract requirements
• Resources and trainings
• C/ANSA reference guides
• Provider contact information
• QA/QI email
• Adult 1915i HCBS
  • Adult mental health habilitation services
  • Behavioral and primary healthcare coordination
  • Home and Community-based Services
• Certification Requirements
• CIR Instructions and Reporting Requirements
  • Instructions and Definitions for CMHC Other Agency Related CIR
  • Instructions and Definitions for Block Grant CIR

Addiction Service Providers

• Related Indiana Administrative Code
• Guide on QA/QI processes
• Recovery Residences – Residential Review Team
  • DMHAHousing@fssa.IN.gov
• Trainings
• Resources
  • Indiana Recovery Network
  • Addiction services
• Provider locator tool
• IAC 4.4
• IAC 7.5
• QA/QI email
• Addiction Services Outpatient Certification
• Addiction Services Regular Certification

Residential Providers

• Related Indiana Administrative Code
• Residential Care Provider Certification
• Sub-Acute Stabilization Facility Certification
• Bed Waiver Request
• Supervised Group Living Certification
• CIR Instructions and Reporting Requirements
  • Instructions and Definitions for Residential CIR