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Emergency Medical Services

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About Emergency Medical Services (EMS)

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EMS logo

Emergency Medical Services, more commonly known as EMS, is a system that provides emergency medical care to Hoosiers more than 2,000 times per day. Once it is activated by an incident that causes serious illness or injury, the focus of EMS is emergency medical care of the patient. EMS is most easily recognized when emergency vehicles or helicopters are seen responding to incidents, but EMS is much more than a ride to the hospital. It is a system of coordinated response and emergency medical care, involving multiple people and agencies. The Indiana EMS system is ready every day for every kind of emergency. With more than 800 provider agencies, operating more than 2,000 emergency ambulances, by more than 24,000 emergency medical personnel, EMS is the frontline of our health care system safety net and stands proudly at the intersection of health care, public health and public safety.

Map of Indiana counties with color-coded districts with numbers and people's contact info
EMS District Managers (click for contacts)

EMS personnel earn certifications at different levels: emergency medical responder (EMR), emergency medical technician (EMT), advanced EMT (AEMT) and paramedic. These certifications prepare and authorize them to perform specific types of medical care, which are listed in the EMS scope of practice.

State legislation in recent years has paved the way for an innovative patient-centered model of care called Mobile Integrated Health (MIH), also known as community paramedicine. Learn more about MIH in Indiana as the field of EMS continues to change.

EMS District Managers

EMS district managers are assigned to IDHS districts and are resources and liaisons for EMS information for individuals and organizations. They address questions about EMS operations and rules, the ImageTrend data system and complaints and investigations. District managers handle provider organization certifications and serve as points of contact on questions for individual certifications.

Map of Indiana counties with color-coded districts with numbers
EMS District Managers (click for contacts)

News/Updates

Online Training Available


    Find these courses on the Acadis Portal.

    • New EMS Leadership Series
      • EMS Organization Director and Operations State Responsibilities Overview (“Operations” in Acadis)
      • So Ordered ... the EMS Complaint and Disciplinary Process (“Complaints and Disciplinary Process” in Acadis)
    • Meeting Recordings
      • Watch recent EMS Commission and EMS Education Workgroup meetings for EMS continuing education credit.
    • Other New Courses
      • IV Maintenance
      • Triage Exercises (companion to the Multiple Casualty & Triage course)

Online Training Available


    Find these courses on the Acadis Portal.

    • New EMS Leadership Series
      • EMS Organization Director and Operations State Responsibilities Overview (“Operations” in Acadis)
      • EMS Complaint and Disciplinary Process
    • Meeting Recordings
      • Watch recent EMS Commission and EMS Education Workgroup meetings for continuing education credit.
    • Other: IV Maintenance, Triage Exercises

Recent News

COVID-19 Resources, Including Vaccine Information

For the various COVID-19 resources released by the EMS Section, including information on the Homebound Hoosier program, please go to the Coronavirus Updates section of the News/Updates Archive. Questions about how COVID-19 affects EMS operations, certifications or training should be directed to covidems@dhs.in.gov.

Recent Updates

View archived updates

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The Acadis Portal is the hub for online EMS training and certifications.

Find a forgotten Public Safety ID number or verify if one has been assigned yet.

For first responders: Get immediate help or resources on stress, depression, addiction and more.

Services

EMS Commission

EMS Commission logo

The EMS Commission is responsible for the establishment and maintenance of an effective system of emergency medical services. This includes the necessary equipment, personnel and facilities to ensure that all emergency patients receive prompt and adequate medical care throughout the range of emergency conditions encountered. The commission has also established the Mobile Integrated Health Advisory Committee. Visit the EMS Commission page for more information, including instructions on submitting a waiver and recent meeting minutes.

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