Contact Us
Contact Us
Choose the Right DHS
The Indiana Department of Homeland Security focuses on protecting the people, property and prosperity of the Hoosier State through efforts such as:
- emergency planning and operations
- first responder training and certifications
- fire and building safety
- building plan review
Contact the U.S. Department of Homeland Security for the following:
- international child adoption
- citizenship
- Green Cards (permanent resident cards)
- immigration and customs
- airport security
Indiana Department of Homeland Security
Business hours: 8 a.m. to 4:30 p.m. Monday through Friday except state-observed holidays
Indiana Government Center South
302 W. Washington St., Room E208
Indianapolis, Indiana 46204
Contact a Section
Select a topic or an area of the agency for contact information:
Indiana Fire & Public Safety Academy
See the Fire Training page.
- Submit a Ticket: Fire Support Ticket
- Fire Certifications: firecertifications@dhs.in.gov
- Fire Training: firetraining@dhs.in.gov
- 1-800-666-7784
Acadis Portal
Issues with Acadis?
- Fire training: Contact the Academy.
- EMS training: Contact the EMS Section.
- EMA or Search and Rescue training: Contact the Training Section.
- 317-232-2222
Elevators and Amusement Rides Section
See the Elevators and Amusement Rides Section page.
Boilers and Pressure Vessels Section
See the Boilers and Pressure Vessels Section page.
Building Plan Review Section
Plan Review reviews Class 1 construction plans for compliance with the rules of the Indiana Fire Prevention and Building Safety Commission, including the state-adopted building codes. See the Building Plan Review Section page.
Community Emergency Response Team (CERT) Program
The CERT program develops and trains teams in neighborhoods, workplaces and schools in basic disaster response skills, including fire suppression, medical operations and urban search and rescue. The program provides an opportunity for citizens to take an active role in local emergency preparedness. See the Citizen Corps Program page.
Indiana Fire and Public Safety Academy
The Academy handles fire certifications. See the Academy page.
- Submit a Ticket: Fire Support Ticket
- firecertifications@dhs.in.gov
- 1-800-666-7784
EMS Division
The EMS Division handles emergency medical care certifications. See the EMS Division page.
- Submit a Ticket: EMS Support Ticket
- emscertifications@dhs.in.gov
- 317-234-7322
Code Enforcement Section
See the Code Enforcement Section page.
U.S. Department of Homeland Security
The U.S. Department of Homeland Security handles citizenship issues, not IDHS. Visit the U.S. DHS website or the U.S. Citizenship and Immigration Services website.
Code Enforcement Section
See the Code Enforcement Section page.
County EMAs
See the Statewide Contacts map.
Indiana Cybersecurity Hub
The Indiana Cybersecurity Hub is a collection of cybersecurity information and explains how to report a cyber crime in Indiana. For more cybersecurity tips, visit the IDHS Cybersecurity page.
District Liaisons
IDHS district liaisons support local governmental units in all phases of emergency management. They provide comprehensive emergency management/homeland security guidance in the areas of preparedness, training, planning, response and recovery to their respective districts. See the Emergency Management and Preparedness Division page.
U.S. Department of Homeland Security or Indiana Bureau of Motor Vehicles
The U.S. Department of Homeland Security handles Real ID card issues and the Indiana Bureau of Motor Vehicles handles driver's licenses issues, not IDHS. Visit the U.S. DHS website or the Indiana BMV website.
Elevators and Amusement Rides Section
See the Elevators and Amusement Rides Section page.
Emergency Management and Preparedness Division
See the Emergency Management and Preparedness Division page.
Emergency Management Training
See the Emergency Management Training page.
EMS Division
See the EMS Division page.
- Submit a Ticket: EMS Support Ticket
- General Inquiries: emscertifications@dhs.in.gov
- Courses: certcourseapps@dhs.in.gov
- Certifications (Individuals): emscertifications@dhs.in.gov
- Certifications (Providers): dhscertifications@dhs.in.gov
- Mobile Sim Lab: esimlab@dhs.in.gov
- 317-234-7322
EMS Training and Certifications
See the EMS Training page.
- Submit a Ticket: EMS Support Ticket
- emscertifications@dhs.in.gov
- 317-234-7322
Code Enforcement Section
See the Code Enforcement Section page.
State Emergency Operations Center (SEOC)
See the EOC Operations page.
Executive Staff
See the Executive Staff page.
Code Enforcement Section
See the Explosives Magazine Permits page.
Building Plan Review Section
Plan Review reviews Class 1 construction plans for compliance with the rules of the Indiana Fire Prevention & Building Safety Commission, including the state-adopted building codes. See the Building Plan Review Section page.
Fire Investigations Section
See the Fire Investigations Section page.
- Media Inquiries: pio@dhs.in.gov
- Requests for Investigations (24/7, Agencies Only): 1-800-669-7362
- Arson Hotline: 1-800-382-4628
Fire Prevention and Building Safety Commission
See the Boards and Commissions page.
Fire Training and Certifications
See the Fire Training page.
- Submit a Ticket: Fire Support Ticket
- firecertifications@dhs.in.gov
- 1-800-666-7784
Board of Firefighting Personnel Standards and Education
See the Boards and Commissions page.
Federal Bureau of Investigations or Indiana Attorney General
The Federal Bureau of Investigations (FBI) and Indiana Attorney General handle fraud cases, not IDHS. Visit the FBI website or Indiana Attorney General website.
U.S. Department of Homeland Security
The U.S. Department of Homeland Security handles green card issues, not IDHS. Visit the U.S. DHS website.
Hazmat and Radiation Programs
See the Hazmat and Radiation Programs page.
U.S. Department of Homeland Security or Indiana Bureau of Motor Vehicles
The U.S. Department of Homeland Security handles Real ID card issues and the Indiana Bureau of Motor Vehicles handles driver's licenses issues, not IDHS. Visit the U.S. DHS website or the Indiana BMV website.
IDHS Services Gateway
Access the IDHS Services Gateway
Issues with the IDHS Services Gateway?
- Building and Fire Safety: Contact the Code Enforcement Section.
- Entertainment: Contact the Code Enforcement Section.
- Fireworks: Contact the Code Enforcement Section.
- 317-232-2222
ImageTrend
Issues with ImageTrend?
See the ImageTrend Reporting page.
- Submit a Ticket: ImageTrend Support Ticket
- emsfiredata@dhs.in.gov
- 317-232-2222
U.S. Department of Homeland Security
The U.S. Department of Homeland Security handles immigration issues, not IDHS. Visit the U.S. DHS website or the U.S. Citizenship and Immigration Services website.
Indiana Emergency Response Commission
See the Boards and Commissions page.
Indiana Secured School Safety Board
See the Boards and Commissions page.
Individual Assistance
The Individual Assistance program provides disaster assistance to homeowners and renters, and the Public Assistance program aids governments and nonprofits. See the Individual Assistance page or the Public Assistance page.
- Individual Assistance: ia@dhs.in.gov
- Public Entity Assistance: pa@dhs.in.gov
- 317-232-2222
Code Enforcement Section
See the Industrialized Building Systems (Modular) and Mobile Structures Program page.
Legal Section
Public Affairs Section
U.S. Department of State
The U.S. Department of State handles passport issues, not IDHS. Visit the U.S. Department of State website.
Planning and Assessment Section
See the Planning and Assessment Section page.
Public Safety Identification (PSID) Numbers
See the Public Safety Identification (PSID) Information page.
Public Entity Assistance
The Public Assistance program aids governments and nonprofits, and the Individual Assistance program provides disaster assistance to homeowners and renters. See the Public Assistance page or the Individual Assistance page.
- Public Entity Assistance: pa@dhs.in.gov
- Individual Assistance: ia@dhs.in.gov
- 317-232-2222
Public Records Requests
See the IDHS APRA Portal.
Public Safety Portal
Access the Public Safety Portal
Issues with the Public Safety Portal?
- Amusement Rides: Contact the Elevators and Amusements Rides Section.
- Boilers and Pressure Vessels: Contact the Boilers and Pressure Vessels Section.
- Elevators: Contact the Elevators and Amusement Rides Section.
- Entertainment: Contact the Code Enforcement Section.
- Fireworks: Contact the Code Enforcement Section.
- Underground Storage Tanks: Contact the Code Enforcement Section.
- 317-232-2222
Recovery Section
The Recovery Section works to help individuals and governments recover from disasters. The Individual Assistance program provides disaster assistance to homeowners and renters, and the Public Assistance program aids governments and nonprofits. See the Individual Assistance page or the Public Assistance page.
- Individual Assistance: ia@dhs.in.gov
- Public Entity Assistance: pa@dhs.in.gov
- 317-232-2222
Search and Rescue Training Program
See the Search and Rescue Training Program page.
State Fire Marshal Administration
See the State Fire Marshal page.
- firemarshal@dhs.in.gov
- 317-232-2222
- Fax: 317-233-0497
- Media inquiries: Contact the Public Affairs Section at pio@dhs.in.gov.
Indiana Intelligence Fusion Center
If there is an emergency, call 911. Otherwise, to report suspicious activity, contact the Indiana Intelligence Fusion Center, which is Indiana's coordination center for integrating, analyzing, producing and disseminating actionable criminal intelligence to combat terrorism and criminal activity using an all-crimes approach. Visit the Indiana Intelligence Fusion Center website.
Code Enforcement Section
See the Code Enforcement Section page.
U.S. Department of Homeland Security
The U.S. Department of Homeland Security and Indiana Intelligence Fusion Center handle terrorism issues, not IDHS. Visit the U.S. DHS website or the Indiana Intelligence Fusion Center website.
Code Enforcement Section
See the Underground Storage Tank Certification, Closures and Removals page.
Indiana Department of Workforce Development
The Indiana Department of Workforce Development handles unemployment issues, not IDHS. Visit the Indiana Department of Workforce Development website.
Public Affairs Section
Find Contacts by Region, District or County
Use the statewide map below to look up Homeland Security liaisons by region, IDHS district personnel and each county's own emergency management agency (EMA).
Submit Feedback
Public feedback is considered by our leadership to help us improve our service to the state. Tell IDHS about an area of the agency you had an experience with.
Share the Good
IDHS wants to recognize and highlight the work performed by first responders all year round, whether they are 911 operators, EMAs, firefighters, EMS personnel or police. If you have a positive story you would like to bring to IDHS' attention, please fill out the Share the Good form.