Things to know: a seller may NOT use terms such as "truckload", "face cord", "loose cord", "rack", or "pile". Get a receipt that shows the seller's name, address, phone number, price, amount, and kind of wood purchased. Write down the license number of the delivery vehicle. A cord is 128 cubic feet or 4' x 4' x 8' or 2' x 4' x 16'. To be sure you have a cord, stack the wood in a way that is easy to measure, then measure the firewood before using it, and take a picture of the stack if you think there is a problem. If the problem is not resolved, do not burn any of the wood, and contact Weights and Measures immediately. Do NOT wait - the longer you wait, the less we can do to help.