Staying connected with incarcerated individuals plays a crucial role in reducing recidivism rates for several reasons, such as; providing emotional support, aiding in reintegration preparation, supporting accountability, reducing isolation, and providing access to resources. Our platform offers a comprehensive array of services designed to facilitate communication and provide essential support, from phone calls and mail, to commissary and tablets.

IDOC Intake Process

Because the intake facility is a temporary placement, programs and visitation are not initiated during this process. Incarcerated individuals may receive written correspondence and legal phone calls only while at the intake facility. During the intake process each incarcerated individuals is evaluated through interviews, reports, and diagnostic tests. This evaluation forms the basis of the incarcerated individuals' facility and program assignment.

For more information about the variety of programs the IDOC offers, please visit the Programs page. Note: Programs vary from facility to facility and are subject to change. Not all incarcerated individuals qualify or are appropriate for every program, individuals should work with their assigned case manager to see which programs they are eligible for.

How to Contact an Incarcerated Individual at IDOC

ViaPath formally GTL is the corrections industry’s trusted, one-stop source for communication, visitation, education and entertainment for the incarcerated population. Regular communication with incarcerated individual is essential for maintaining emotional support and reducing feelings of isolation. By staying connected, families can provide encouragement and guidance, which can positively impact behavior and accountability, ultimately reducing recidivisms rates. Effective communication also helps prepare individuals for reintegration into society by keeping them informed about external changes and opportunities.

How to Support an Incarcerated Individual at IDOC

Providing support to incarcerated individuals through resources such as commissary, packages, and education materials plays a pivotal role in reducing recidivism rates. These avenues of support offer emotional connection, access to essential items, financial stability, and educational/employment opportunities allowing them to focus on rehabilitation.