Who do I contact about issues with the GMS?
- Questions about the GMS should be sent directly to a member of Grant Services, the CDBG Program Manager, or CDBG Program Director.
What is the difference between “Home” and “Account Details” in the ribbon at the top of the page?
- “Home” will take a user to the welcome page where The Family of Business agencies and their different programs may be accessed. A new proposal/application can be created by clicking on one of the grant programs from the “Home” page.
- “Account Details” Is where a user will find applications and grant records in progress. When a new application is created, it will be found on the “Account Details” page under “Grant Applications”. Any funded grants can be found on the “Account Details” page under “Grant Administration”.
How do we go back to our proposals/applications in progress?
- Previous and In Progress proposals/applications can be accessed by the “Account Details” button on the top ribbon. Under “Grant Applications” you will find Previous and In Progress records. You may need to update the list (using the downturned triangle) as it will automatically show the “Recently Viewed” list.
The “Submit Application” button is red and will not let me submit.
- Once all sections are marked as “Completed” the button will change to blue and white. When the button is blue and white, the proposal/application is able to be submitted.
I submitted my application and the “Submit Application” turned back to red. Can I make an update and re-submit?
- No. Once the proposal/application is submitted, it may not be updated and re-submitted.
How do I know which fields are required?
- The required fields are indicated with a red asterisk (*). The system will check if the required fields for the proposal and application are complete, if not the system will display an error message of what needs to be done in order for the section to be considered complete.
Why does the system issue an error message when I try to save a section?
- The system has identified required fields that are blank and must be filled in order for the section to be complete.
Do I have to fill out the proposal/application sections in order?
- No, you may move between sections as needed. For example, you may complete a section and jump to Section 11: Uploads to upload necessary documents related to the section just completed.
The layout and wording has changed in certain sections, do I need to update the content?
- No, we will be doing some work to make a more visually appealing application and clarify some of the wording in some sections. However, these minor changes will not having bearing on your proposal or application.