RM #26-01
Rulemaking Docket
Rulemaking Docket | PDF
Subject Matter of Rule
This rulemaking amends 170 IAC 16 regarding Customer Complaints.
Rulemaking Status
- Rule Development
- Regulatory Analysis
- Proposed Rule
- Public Comment and Public Hearing
- Final Rule
- State Review
- Effective Rule
Notices/Documents
To view notices and documents related to this rulemaking, please click here.
Comment Time Period
The formal comment period on the draft is pending.
How to Submit Comments
Comments be submitted in one of the following ways:
1. By mail or common carrier to the following address:
IURC RM #26-01
Steven Davies
Deputy General Counsel
Indiana Utility Regulatory Commission
101 W. Washington St., Ste. 1500 East
Indianapolis, IN 46204
(317) 232-2711 | Email
2. By electronic mail to URCComments@urc.IN.gov.
3. Attend the scheduled public hearing.
Public Comments Received
To view public comments about this rulemaking, please click here.
Public Hearing
On July 13, 2026, at 10:00 a.m., at the PNC Center (IURC Conference Center Judicial Courtroom 222), 101 West Washington Street, Indianapolis, IN 46204, the Indiana Utility Regulatory Commission will hold a public hearing in this rulemaking, IURC RM #26-01, regarding consumer complaints 170 IAC 16. To watch the hearing via YouTube, click here or on the video below.