This page is intended to provide resources and information to facility residents and their families who wish to learn more about long-term care facilities. Licensing and certification information for facilities can be found by selecting the program from the Long Term Care homepage.
Report a Complaint
Report a complaint regarding a health care facility
Any individual may submit a complaint to the IDOH about care provided at any licensed or certified Indiana healthcare facility or entity. The IDOH investigates all complaints. The above link is to a page that provides information about the complaint process and how to report a complaint.
CMS and Medicare Tools
Consumer Organizations
| Indiana Association of Area Agencies on Aging 4755 Kingsway Drive Indianapolis, IN 46205 (800) 986-3505 http://www.iaaaa.org/ | Alzheimer's Association Greater Indiana 50 East 91st Street, Suite 100 Indianapolis, IN 46240 (800) 272-3900 http://www.alz.org/indiana/ |
| United Senior Action P.O. Box 2922 Indianapolis, IN 46206 (317) 634-0872 | National Citizens Coalition for Nursing Home Reform 1424 16th Street NW, Suite 202 Washington, D.C. 20036 (202) 332-2275 http://theconsumervoice.org/ |
| AARP Indiana State Office One North Capitol Avenue, Suite 1275 Indianapolis, IN 46204 (866) 448-3618 http://states.aarp.org/category/indiana/ |
Ombudsman and Resident Protection Agencies
| Office of the Long Term Care Ombudsman 402 West Washington Street, Room W451 P.O. Box 7083, MS 27 Indianapolis, IN 46207-7083 Information/complaint line: (800) 622-4484 or (317) 232-7134 LongTermCareOmbudsman@ombudsman.IN.gov https://www.in.gov/ombudsman/long-term-care-ombudsman/ | Indiana Protection and Advocacy Services 4701 North Keystone Avenue, Suite 222 Indianapolis, IN 46205 (317) 722-5555 | (800) 622-4845 https://www.in.gov/idr/ipas-commission/ |