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Governor Mike Braun
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Intake Requests / Information & Referrals

FY 2026

Intake Requests / I&Rs FY 2026 Q1 Q2 Q3 Q4 Total
Intake Requests 764 927 964     
Information and Referrals 130 144 125     
Client Cases 88 121 119     

FY 2025

Intake Requests / I&Rs FY 2025 Q1 Q2 Q3 Q4 Total
Intake Requests 718 791 778 881 3,168
Information and Referrals 102 77 70 80 329
Client Cases 124 145 126 122 517

FY 2024

Intake Requests / I&Rs FY 2024 Q1 Q2 Q3 Q4 Total
Intake Requests 693 732 636 649 2710
Information and Referrals 195 172 170 132 669

Individual Advocacy Cases by Team

FY 2026

Individual Advocacy Q1 Opened Q1 Closed Q2 Opened Q2 Closed Q3 Opened Q3 Closed Q4 Opened Q4 Closed YTD Opened YTD Closed
Abuse, Neglect, Discharge 14 13 17 28 9   3        
Civil Rights 27 30 35 67 11   3        
Education 20 28 8 23 3  1         
Employment 26 30 27 35 8  16         
Health Care 10 11 16 17 3  2         
Self-Determination 5 8 10 36  0 11         
TOTAL 102 120 113 206  34 36         

FY 2025

Individual Advocacy Q1 Opened Q1 Closed Q2 Opened Q2 Closed Q3 Opened Q3 Closed Q4 Opened Q4 Closed YTD Opened YTD Closed
Abuse, Neglect, Discharge 5 7 5 2 11 4 9 13 30 26
Civil Rights 12 14 13 13 14 8 11 16 50 51
Education 23 9 17 20 15 25 19 11 74 65
Employment 10 16 18 11 16 11 10 10 54 48
Health Care 5 6 5 5 5 5 0 8 15 24
Self-Determination 7 5 10 10 10 0 5 6 32 21
TOTAL 62 57 68 61 71 53 54 64 255 235

FY 2024

Individual Advocacy Q1 Opened Q1 Closed Q2 Opened Q2 Closed Q3 Opened Q3 Closed Q4 Opened Q4 Closed YTD Opened YTD Closed
Abuse, Neglect, Discharge 9 10 6 10 8 9 6 6 29 35
Civil Rights 14 9 2 13 6 12 11 5 33 39
Education 19 4 10 11 17 7 11 21 57 43
Employment 10 12 9 6 13 13 11 12 43 43
Health Care 2 9 1 1 5 2 6 3 14 15
Self-Determination 6 3 8 16 9 2 7 9 30 30
TOTAL 60 47 36 57 58 45 52 56 206 205

Abuse, Neglect, & Discharge Facility Monitoring & Investigations

FY 2026

Facility Monitoring and Investigations Q1 Q2 Q3 Q4 Total
Facilities Visited 4 9  2    
Reports Filed With Overseeing Entities 19 18  10    
Discharges Assisted 2 1      

FY 2025

Facility Monitoring and Investigations Q1 Q2 Q3 Q4 Total
Facilities Visited 7     3 10
Reports Filed With Overseeing Entities 4 5 9 6 24
Discharges Assisted       9 9

FY 2024

Facility Monitoring and Investigations Q1 Q2 Q3 Q4 Total
Facilities Visited 7 6 4 1 18
Reports Filed With Overseeing Entities 2 2   1 5
Discharges Assisted 0 11 1   12

Investigations

FY 2026

Investigations Q1 Opened Q1 Closed Q2 Opened Q2 Closed Q3 Opened Q3 Closed Q4 Opened Q4 Closed Total Opened Total closed
Death of a Patient 1 4 1 1 1           
Environmental & Facility Safety                    
Neglect 2   1              
Physical Abuse          3          
Sexual Abuse                    
Client-to-Client Abuse 2 2                
Medical Error                    
Inappropriate or Excessive Restraint   1                
Other Abuse   2 (discharge)                
Total 5 9 2 1 4  0         

FY 2025

Investigations Q1 Opened Q1 Closed Q2 Opened Q2 Closed Q3 Opened Q3 Closed Q4 Opened Q4 Closed Total Opened Total closed
Death of a Patient 3 1     1   5 3 9 4
Environmental & Facility Safety     1 1         1 1
Neglect         3 1   3 3 4
Physical Abuse   1 1   1   1   3 1
Client-to-Client Abuse         1     2 1 2
Inappropriate or Excessive Restraint         1     1 1 1
Other Abuse   1 (financial abuse) 1 (financial abuse, Medicaid fraud, over 10 possible clients)
1 (discharge)		 2 (not following treatment plan) 1 (discharge)
1 (systemic related to discharge)		   1 (discharge) 3 (discharge)
1 (verbal abuse)
1 (advocacy)		 5 8
Total 3 3 4 3 9 1 7 14 23 21

**In FY 2025, there were no calls for investigation in the following categories: sexual abuse; medical error

FY 2024

Investigations *** Q1 Opened Q1 Closed Q2 Opened Q2 Closed Q3 Opened Q3 Closed Q4 Opened Q4 Closed Total Opened Total closed
Death of a Patient           1 1 2 1 3
Environmental & Facility Safety   1               1
Neglect 2     1 1 1   1 3 3
Physical Abuse 1 1 1 2       1 2 4
Sexual Abuse             1   1  
Total 3 2 1 3 1 2 2 4 7 11

***In FY 2024, there were no calls for investigation in the following categories: client-to-client abuse; medical error; unnecessary restraint; other abuse

Client Demographics

Clients by Ethnicity

FY 2026

Ethnicity Q1 Count Q1 Percent Q2 Count Q2 Percent Q3 Count Q3 Percent Q4 Count Q4 Percent Total Count Total Percent
Hispanic 9 3% 4 2%  4 3%         
Not Hispanic 286 97% 231 98%  127 95%         
Unknown 1 0% 1 0%  3 2%         
Total 296   236   134           

FY 2025

Ethnicity Q1 Count Q1 Percent Q2 Count Q2 Percent Q3 Count Q3 Percent Q4 Count Q4 Percent Total Count Total Percent
Hispanic 11 5% 11 5% 11 4% 7 3% 40 4%
Not Hispanic 215 95% 224 94% 230 93% 229 94% 898 94%
Unknown 1 0% 3 1% 6 2% 8 3% 18 2%
Total 227   238   247   244   956  

FY 2024

Ethnicity Q1 Count Q1 Percent Q2 Count Q2 Percent Q3 Count Q3 Percent Q4 Count Q4 Percent Total Count Total Percent
Hispanic 5 2% 5 3% 9 4% 4 2% 23 3%
Not Hispanic 203 97% 156 96% 207 95% 215 97% 781 96%
Unknown 1 0% 2 1% 2 1% 2 1% 7 1%
Total 209   163   218   221   811  

Clients by Gender/Sex

FY 2026

Gender Q1 Count Q1 Percent Q2 Count Q2 Percent Q3 Count Q3 Percent Q4 Count Q4 Percent Total Count Total Percent
Female 120 41% 95 40% 62  46%         
Male 165 56% 129 55%  68 51%         
Other 2 1% 1 0%            
Unknown 0 0% 0 0%            
Blank 9 3% 11 5%  4 3%         
Total 296   236   134           

FY 2025

Gender Q1 Count Q1 Percent Q2 Count Q2 Percent Q3 Count Q3 Percent Q4 Count Q4 Percent Total Count Total Percent
Female 86 38% 92 39% 91 37% 87 36% 356 37%
Male 138 61% 141 59% 142 57% 140 57% 561 59%
Other 1 0% 1 0% 2 1% 2 1% 6 1%
Unknown 0 0% 0 0% 0 0% 0 0% 0 0%
Blank 2 1% 4 2% 12 5% 15 6% 33 3%
Total 227   238   247   244   956  

FY 2024

Gender Q1 Count Q1 Percent Q2 Count Q2 Percent Q3 Count Q3 Percent Q4 Count Q4 Percent Total Count Total Percent
Female 79 38% 55 34% 84 39% 78 35% 296 36%
Male 129 62% 104 64% 130 60% 139 63% 502 62%
Other 0 0% 0 0% 0 0% 0 0% 0 0%
Unknown 0 0% 0 0% 0 0% 0 0% 0 0%
Blank 1 0% 4 2% 4 2% 4 2% 13 2%
Total 209   163   218   221   811  

Clients by Race

FY 2026

Race Q1 Count Q1 Percent Q2 Count Q2 Percent Q3 Count Q3 Percent Q4 Count Q4 Percent Total Count Total Percent
Asian 3 1% 1 0%  4 3%         
Black / African American 49 17% 37 16% 19  14%         
Race Unknown / Declined 2 1% 1 0% 0  0%         
White 222 75% 180 76%  98 73%         
Blank 10 3% 11 5% 8  6%         
Two or More Races 5 2% 6 3% 4  3%         
Native Hawaiian / Other Pacific 5 2% 0 0% 1  1%         
American Indian / Alaskan Native / Indigenous 0 0% 0 0% 0  0%         
Total 296   236   134           

FY 2025

Race Q1 Count Q1 Percent Q2 Count Q2 Percent Q3 Count Q3 Percent Q4 Count Q4 Percent Total Count Total Percent
Asian 3 1% 3 1% 4 2% 3 1% 13 1%
Black / African American 37 16% 38 16% 40 16% 37 15% 152 16%
Race Unknown / Declined 1 0% 1 0% 2 0% 2 0% 6 1%
White 168 74% 177 75% 174 71% 176 72% 695 73%
Blank 3 1% 7 3% 16 7% 18 7% 44 5%
Two or More Races 11 5% 8 3% 7 3% 5 2% 31 3%
Native Hawaiian / Other Pacific 3 1% 3 1% 4 2% 3 1% 13 1%
American Indian / Alaskan Native / Indigenous 1 0% 1 0% 0 0% 0 0% 2 0%
Total 227   238   247   244   956  

FY 2024

FY 2024 Q1 Count Q1 Percent Q2 Count Q2 Percent Q3 Count Q3 Percent Q4 Count Q4 Percent Total Count Total Percent
Asian 1 0% 1 1% 2 1% 3 1% 7 1%
Black / African American 28 13% 27 17% 31 14% 34 15% 120 15%
Race Unknown / Declined 1 0% 1 1% 1 0% 1 0% 4 0%
White 167 80% 120 74% 168 77% 168 76% 623 77%
Blank 1 0% 4 2% 4 2% 4 2% 13 2%
Two or More Races 11 5% 9 6% 11 5% 9 4% 40 5%
Native Hawaiian / Other Pacific 0 0% 1 1% 1 0% 2 1% 4 0%
American Indian / Alaskan Native / Indigenous 0 0% 0 0% 0 0% 0 0% 0 0%
Total 209   163   218   221   811  

Clients by Age

FY 2026

FY 2026 Q1 Count Q1 Percent Q2 Count Q2 Percent Q3 Count Q3 Percent Q4 Count Q4 Percent Total Count Total Percent
1 to 3 0 0% 1 0% 0  0%         
4 to 10 26 9% 18 8% 8  6%         
11 to 21 58 20% 34 14% 40  30%         
22 to 40 89 30% 61 26% 35  26%         
41 to 65 87 29% 91 39% 36  27%         
66 to 80 29 10% 20 8% 13  10%         
81 and above 5 2% 3 1% 1  1%         
Blank 2 1% 8 3%  1 1%         
Data errors 0 0% 0 0%  0 0%         
Total 296   236    134          

FY 2025

FY 2025 Q1 Count Q1 Percent Q2 Count Q2 Percent Q3 Count Q3 Percent Q4 Count Q4 Percent Total Count Total Percent
1 to 3 2 1% 1 0% 1 0% 0 0% 4 0%
4 to 10 18 8% 22 9% 23 9% 22 9% 85 9%
11 to 21 50 22% 57 24% 49 20% 51 21% 207 22%
22 to 40 55 24% 55 23% 60 24% 62 25% 232 24%
41 to 65 79 35% 80 34% 86 35% 82 34% 327 34%
66 to 80 18 8% 17 7% 19 8% 19 8% 73 8%
81 and above 3 1% 4 2% 3 1% 3 1% 13 1%
Blank 2 1% 2 1% 6 2% 5 2% 15 2%
Data errors 0 0% 0 0% 0 0% 0 0% 0 0%
Total 227   238   247   244   956  

FY 2024

FY 2024 Q1 Count Q1 Percent Q2 Count Q2 Percent Q3 Count Q3 Percent Q4 Count Q4 Percent Total Count Total Percent
1 to 3 1 0% 1 1% 2 1% 2 1% 6 1%
4 to 10 13 6% 12 7% 19 9% 21 10% 65 8%
11 to 21 37 18% 31 19% 44 20% 45 20% 157 19%
22 to 40 64 31% 44 27% 58 27% 59 27% 225 28%
41 to 65 77 37% 60 37% 81 37% 79 36% 297 37%
66 to 80 12 6% 9 6% 9 4% 10 5% 40 5%
81 and above 4 2% 4 2% 2 1% 2 1% 12 1%
Blank 1 0% 2 1% 3 1% 3 1% 9 1%
Data errors 0 0% 0 0% 0 0% 0 0% 0 0%
Total 209   163   218   221   811  

Other Data

Website Performance

FY 2026

Website Performance Measures Q1 Q2 Q3 Q4 FY 2026 Totals
Page Views 34,506 49,995 52,249     
Active Users 13,727 28,060 29,720     
File Downloads 1,796 1,895 2,160     

FY 2025

Website Performance Measures Q1 Q2 Q3 Q4 FY 2025 Totals
Page Views 305,687 20,962 28,000 25,000 379,649
Active Users 196,573 9,300 11,000 11,900 227,773
File Downloads 2,086 2,076 2,100 1,775 8,037

FY 2024

Website Performance Measures Q1 Q2 Q3 Q4 FY 2024 Totals
Page Views 48,800 32,500 44,300 119,000 244,600
Sessions 37,200 21,600 32,600 88,400 179,800
Active Users 30,600 17,400 26,300 73,600 147,900
File Downloads 1,371 1,486 1,498 2,637 6,992

Voting-Related Webpage Performance

FY 2024

Voting-Related Webpage Performance Q1 Q2 Q3 Q4 FY 2024 Totals
% of Website Visits to Voting-Related Webpage 70% 49% 60% 80% 65%
Page Views of Voting-Related Webpages 34,067 15,935 26,668 95,767 172,437

Rights Presentations

FY 2026

Presentations Offered Quarterly Q1 Q2 Q3 Q4 FY 2026 Totals
Total Presentations 6 7  11    
Total Attendees 474 227 358     

FY 2025

Presentations Offered Quarterly Q1 Q2 Q3 Q4 FY 2025 Totals
Total Presentations 12 9 8 18 47
Total Attendees 567 300 265 912 2,044

FY 2024

Presentations Offered Quarterly Q1 Q2 Q3 Q4 FY 2024 Totals
Total Presentations 2 6 9 8 25
Total Attendees 32 468 390 289 1,179

Social Media Performance

FY 2026

FY 2026 Q1 # posts, reach Q2, # posts, reach Q3, # posts, reach Q4, # posts, reach FY 2025 Totals
Facebook 6 posts   7,100 views 14 posts   8,109 views 15 posts     13,936 views     
Instagram 4 posts   589 views 8 posts   519 views 6 posts    298 views      
X 6 posts   120 views 11 posts   284 views 11 posts    226 views     

FY 2025

FY 2025 Q1 # posts, reach Q2, # posts, reach Q3, # posts, reach Q4, # posts, reach FY 2025 Totals
Facebook 26 posts   12,686 views 12 posts  8,934 views 16 posts  10,424 views 12 posts  30,142 views 66 posts  62,186 views
Instagram 11 posts   1,345 views 10 posts  2,559 views 10 posts  1,193 views 8 posts  1,630 views 39 posts  6,727 views
X 20 posts   1,629 views 11 posts  716 views 14 posts  717 views 8 posts  261 views 53 posts  3,323 views

FY 2024

FY 2024 Q1, # posts, reach Q2, # posts, reach Q3, # posts, reach Q4, # posts, reach FY 2024 Totals
Facebook 6 posts  3,116 views 4 posts  5,043 views 5 posts  6,654 views 17 posts  4,965 views 32 posts  19,778 views
Instagram 3 posts  572 views 3 posts  673 views 5 posts  1,122 views 14 posts  1,243 views 25 posts  3,610 views
Twitter 5 posts  729 views 4 posts  327 views 5 posts  211 views 13 posts  676 views 27 posts  1,943 views