Health: Laboratory: Food Complaints (Chemistry)

Test Explanation
Test Designed For
Cost
Specimen Requirements
Sampling Materials
Procedural Notes
Shipping Instructions
Reporting and TAT

Food Chemistry Lab: Consumer Complaint Samples

N/A

Consumer Complaint sample submitted for analyses will only be accepted from the Indiana State Department of Health Food Protection Division and/or other government agencies. (Local Health Departments)

Contact your local Health Department
or
Kristine Gasperic
Food Protection Laboratory
Indiana Department of Health
100 N. Senate Ave.
Indianapolis, IN 46204
PH - 317-233-8475
FX - 317-233-9200
KGasperic@health.IN.gov

Food products and some non-food products sold in retail establishments can be consumer complaint sample. The sample should be collected in its original packing material. If not, an appropriate sterile container should be used to collect the sample. A control sample of the identical product with the same date and manufacturer code needs to be collected with the complaint sample.

For Sample collection contact your Local Health Department or ISDH Food Protection Program.

A sample should meet all following criteria before it is accepted for analysis.
Sample should be in original manufacturer’s packing material or an appropriate sterile container.
The sample must be delivered in satisfactory physical condition and without any leakage.
A control sample of the identical product with the same date and manufacturer code should be with the sample.
The sample shall be delivered to the lab at the proper temperature normally associated with the product.

The report will be emailed or mailed within 21 days after receiving the sample