United Collection Bureau Partnership
The Indiana Department of Revenue (DOR) contracts with United Collection Bureau, Inc. (UCB) as a legal collection agent authorized (Indiana Code 6-8.1-8-4) to collect delinquent tax liabilities.
The collection agency will collect the total balance owed and may choose the following methods of collection including:
- Wage garnishments
- Levy of bank accounts
If you have questions regarding a UCB letter, call 866-559-4313 or visit UCB's website.
UCB may contact taxpayers as permitted under state and federal law.
Tax practitioners with questions about a client’s liabilities:
- Must have the following available before calling the UCB hotline:
- Power of Attorney (POA) information
- DOR Tax Identification Number (TID) and/or Warrant number
- Call the UCB Tax Practitioner Hotline at 866-416-4854. Tax practitioners should not share the practitioner hotline number with their clients as this is a dedicated resource.