Mission, Vision, and Core Values
- Mission
The Indiana Professional Licensing Agency’s (IPLA’s) mission is to ensure Hoosiers have access to a robust, safe, and reliable professional workforce.
- Vision
Next Level Licensing. We work to keep you working.
- Core Values
As the IPLA’s employees strive to ensure Hoosiers have access to safe and reliable professional services, employees also strive to make the IPLA a great place to work. These core values drive the IPLA’s employee recognition programs.
- Fun — Making PLA the best place to work in State government.
- Growth — Identifying and pursing opportunities for process improvement or personal development.
- Leadership — Empowering team members to contribute, solve problems, and improve performance.
- Integrity — Being transparent with team members. Identifying and proactively correcting errors.
- Respect — Encouraging positive relationships with customers and team members of diverse backgrounds.
- Teamwork — Collaborating with other PLA team members, especially those from other teams.
- Exemplary Service — Delivering friendly, accurate, and efficient services to PLA’s customers and stakeholders.