Consumer Publications

About The OUCC:

• Annual Report
• Introducing Your OUCC
• The OUCC – A Brief Glance

Case Participation:

• Public Comments: Speaking Out on Pending Cases
• Public Field Hearings
• Rate Case Timeline
  • Rate Case Timeline Video
• State Utility Regulatory Proceedings: A Guide for Consumers

Disconnections:

• Disconnection Rules
• Winter Moratorium FAQs

Line Protection Plans:

• Questions to Ask

Regulatory Information:

• Guide to State Utility Regulatory Proceedings
• Municipal Utilities: Local Regulation
• REMCs: Local Regulation
• Small Utility Filing Procedure
• Utilities Outside IURC Jurisdiction: FAQs
• Utility Withdrawal from IURC Jurisdiction: Advantages & Disadvantages

Safety:

• Call 811 Before You Dig
• Energy Safety Tips
• Storm Outages

Smart Savings Tips:

• Energy Bills
• Water Bills

Telecommunications:

• Financial Assistance: Lifeline Assistance
• Prepaid Calling Cards
• Shopping for Phone Service
• Slamming & Cramming
• Telephone Area Codes

Understanding Your Bills:

• Understanding Electric Rates
  • Electric Bill Video
• Understanding Natural Gas Prices
  • Gas Bill Video
  • Gas Cost Adjustments
• Understanding Sewer Rates

Winter Reminders:

• Preventing Frozen Pipes
• Winter Bills FAQ

If you need info on a subject not listed here, please email us.