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Health Plan Comparisons

Hoosier Healthwise

Member Services
Category Anthem Blue Cross and Blue ShieldCareSourceMHS
Member Services 866-408-6131844-607-2829877-647-4848
TTY/TDD 711 711 or 800-743-3333 711 or 800-743-3333
Website www.anthem.com/inmedicaid https://www.caresource.com/in/plans/medicaidhttps://www.mhsindiana.com/
Hours of Operation 8 a.m. - 8 p.m. ET, Monday–Friday 8 a.m. - 8 p.m. ET, Monday–Friday 8 a.m. - 8 p.m. ET, Monday–Friday
Nurse on Call
Category Anthem Blue Cross and Blue ShieldCareSourceMHS
24 hours/day, 7 days/week 866-408-6131844-206-5947 877-647-4848
TTY/TDD 711 or 800-743-3333 711 or 800-743-3333 711 or 800-743-3333
Covered Services
Category Anthem Blue Cross and Blue ShieldCareSourceMHS
Primary care Day-to-day healthcare given by a health care provider. Day-to-day healthcare given by a health care provider. Day-to-day healthcare given by a health care provider.
Acute care Short-term treatment for a severe injury or episode of illness, an urgent medical condition or during recovery from surgery. Short-term treatment for a severe injury or episode of illness, an urgent medical condition or during recovery from surgery. Short-term treatment for a severe injury or episode of illness, an urgent medical condition or during recovery from surgery.
Behavioral health Behavioral health and substance abuse services. Behavioral health and substance abuse services. Behavioral health and substance abuse services.
Emergency services Service provided to a member after the sudden onset of an emergency medical condition. Service provided to a member after the sudden onset of an emergency medical condition. Service provided to a member after the sudden onset of an emergency medical condition.
Disease management services Asthma, attention deficit hyperactivity disorder, autism/pervasive developmental disorder, chronic kidney disease, chronic obstructive pulmonary disease, congestive heart failure, coronary artery disease, depression, diabetes, hypertension, sickle cell disease and pregnancy. Asthma, attention deficit hyperactivity disorder, autism/pervasive developmental disorder, chronic kidney disease, chronic obstructive pulmonary disease, congestive heart failure, coronary artery disease, depression, diabetes, hypertension, sickle cell disease and pregnancy. Asthma, attention deficit hyperactivity disorder, autism/pervasive developmental disorder, chronic kidney disease, chronic obstructive pulmonary disease, congestive heart failure, coronary artery disease, depression, diabetes, hypertension, sickle cell disease and pregnancy.
Care management services Help you manage your health conditions. Help you manage your health conditions. Help you manage your health conditions.
Pharmacy and drugs Prescription and some over the counter.  Prescription and some over the counter. Prescription and some over the counter.
Pharmacy Benefit Manager CarelonRx Express Scripts Express Scripts
Dental Dental screenings, teeth cleaning, fillings, extractions and x-rays. Dental screenings, teeth cleaning, fillings, extractions and x-rays. Dental screenings, teeth cleaning, fillings, extractions and x-rays.
Dental Benefits Manager DentaQuest Skygen Centene Dental Services
Vision Eye exams, glasses frames and lenses with varying frequency by age. Eye exams, glasses frames and lenses with varying frequency by age. Eye exams, glasses frames and lenses with varying frequency by age.
Vision Benefit Manager Superior Vision Superior Vision/Versant Centene Vision Services
Transportation Free trips to medical appointments and other health-related trips. Free trips to medical appointments and other health-related trips. Free trips to medical appointments and other health-related trips.
Transportation Benefit Manager WellTrans LCP Transportation LCP Transportation
Educational Programs and Enhanced Services
Anthem Blue Cross and Blue ShieldCareSourceMHS
  • Member Rewards Program Earn gift cards and other items when you complete certain preventative care visits.
  • High School Equivalency/GED Assistance Assistance to help you get your degree or take the  GED exam.
  • Smoking Cessation Programs available in partnership with the Indiana Tobacco Quitline at 800-QUIT-NOW.
  • Tutoring Services Unlimited one-on-one online tutoring for members ages 5-18.
  • Asthma and COPD Relief Products Relief products like an inhaler, nebulizer, hypoallergenic bedding, or HEPA air filter.
  • Non-Pharmacologic Pain Management Members can purchase up to $50 of therapeutic devices to help them manage their pain.
  • Personal Care Items Members will be able to select health and wellness products from an online selection.
  • Healthy Meals Program Healthy meals delivered to your door.
  • Essentials for Expecting Parents Online learning courses on pregnancy and new baby care, plus items to keep parent and baby comfortable and safe.
  • Member Rewards Program Earn gift cards and other items when you complete certain preventative care visits.
  • High School Equivalency/GED Assistance Assistance to help you get your degree or take the GED exam.
  • Smoking Cessation Programs available in partnership with the Indiana Tobacco Quitline at 800-QUIT-NOW.
  • CareSource Life Services® & JobConnect Access to Life Coaches who will assist with employment, locating funding for education, transportation, and other social needs like housing and food resources.
  • Member Assistance Fund Supports the health and wellbeing of members (eligibility criteria must be met).
  • Free Infant Scales To help new moms monitor the weight of their newborn from home.
  • myResources Interactive tool to help connect
    members to local programs and services such as food, shelter, financial support and more.
  • Enhanced Transportation Members can schedule
    transportation to food banks/pantries or to the grocery store for food pickup. Parents with infants
    admitted to the NICU can also use this benefit to get to and from the hospital. Members also have five trips
    per month directly to the pharmacy.
  • BeMe Teen-centric behavioral health platform combining technology and human connection to support mental health and emotional well-being.
  • Member Rewards Program Earn gift cards and other items when you complete certain preventative care visits.
  • High School Equivalency/GED Assistance Assistance to help you get your degree or take the  GED exam.
  • Smoking Cessation Programs available in partnership with the Indiana Tobacco Quitline at 800-QUIT-NOW.
  • Enhanced Transportation Free rides to places that support your health. You can go to the pharmacy, MHS events, grocery store and more.
  • Care Grants Support for your health goals. Care grants are designed to help remove barriers to getting/staying healthy.
  • Food Boxes Food boxes with healthy food choices delivered to your home.
  • Doula and Me Having a baby? Our case managers can help with your questions and provide support for your family.
    Baby Showers Let us celebrate! Stock up on newborn essentials and supplies. MHS wants to help your
    family celebrate your new baby.
  • Krames Health Library 24/7 access to info about your health. Learn more about topics that could impact you
    and your family.
Electronic Communications
Anthem Blue Cross and Blue ShieldCareSourceMHS
  • Member Portal Online tool available 24 hours a day, seven days a week to help you find a doctor, view benefits and view a free health library.
  • Member Portal Online tool available 24 hours a day, seven days a week to help you find a doctor, view benefits and view a free health library.
  • Member Portal Online tool available 24 hours a day, seven days a week to help you find a doctor, view benefits and view a free health library.

Hoosier Care Connect

Member Services
Category Anthem Blue Cross and Blue ShieldMHS UnitedHealthcare Community Plan of Indiana
Member Services 844-284-1797877-647-4848800-832-4643
TTY/TDD 711 711 or 800-743-3333711
Website www.anthem.com/inmedicaid https://www.mhsindiana.com/https://www.uhc.com/communityplan/indiana
Hours of Operation 8 a.m. - 8 p.m. ET, Monday–Friday 8 a.m. - 8 p.m. ET, Monday–Friday 8 a.m. - 8 p.m. ET, Monday–Friday
Nurse on Call
Category Anthem Blue Cross and Blue ShieldMHS UnitedHealthcare Community Plan of Indiana
24 hours/day, 7 days/week844-284-1797877-647-4848800-832-4643
TTY/TDD 711 711 or 800-743-3333 711
Covered Services
Category Anthem Blue Cross and Blue ShieldMHS UnitedHealthcare Community Plan of Indiana
Primary care Day-to-day healthcare given by a health care provider. Day-to-day healthcare given by a health care provider. Day-to-day healthcare given by a health care provider.
Acute care Short-term treatment for a severe injury or episode of illness, an urgent medical condition or during recovery from surgery. Short-term treatment for a severe injury or episode of illness, an urgent medical condition or during recovery from surgery. Short-term treatment for a severe injury or episode of illness, an urgent medical condition or during recovery from surgery.
Behavioral health Behavioral health and substance abuse services. Behavioral health and substance abuse services. Behavioral health and substance abuse services.
Emergency services Service provided to a member after the sudden onset of an emergency medical condition. Service provided to a member after the sudden onset of an emergency medical condition. Service provided to a member after the sudden onset of an emergency medical condition.
Transition support Planning and preparation for transitions from one care setting to another and the follow-up care after transitions are completed. Planning and preparation for transitions from one care setting to another and the follow-up care after transitions are completed. Planning and preparation for transitions from one care setting to another and the follow-up care after transitions are completed.
Disease management services Asthma, attention deficit hyperactivity disorder, autism/pervasive developmental disorder, chronic kidney disease, chronic obstructive pulmonary disease, congestive heart failure, coronary artery disease, depression, diabetes, hypertension and pregnancy. Asthma, attention deficit hyperactivity disorder, autism/pervasive developmental disorder, chronic kidney disease, chronic obstructive pulmonary disease, congestive heart failure, coronary artery disease, depression, diabetes, hypertension and pregnancy. Asthma, attention deficit hyperactivity disorder, autism/pervasive developmental disorder, chronic kidney disease, chronic obstructive pulmonary disease, congestive heart failure, coronary artery disease, depression, diabetes, hypertension and pregnancy.
Care management services Help you manage your health conditions. Help you manage your health conditions. Help you manage your health conditions.
Pharmacy and drugs Prescription and some over the counter. Prescription and some over the counter. Prescription and some over the counter.
Pharmacy Benefit Manager CarelonRx Express Scripts OptumRx
Dental Dental screenings, teeth cleaning, fillings, extractions and x-rays. Dental screenings, teeth cleaning, fillings, extractions and x-rays. Dental screenings, teeth cleaning, fillings, extractions and x-rays.
Dental Benefits Manager DentaQuest Centene Dental Services UHC Dental
Vision Eye exams, glasses frames and lenses with varying frequency by age. Eye exams, glasses frames and lenses with varying frequency by age. Eye exams, glasses frames and lenses with varying frequency by age.
Vision Benefit Manager Superior Vision Centene Vision Services MARCH Vision
Transportation Free trips to medical appointments and other health-related
trips. 		Free trips to medical appointments and other health-related
trips. 		Free trips to medical appointments and other health-related
trips.
Transportation Benefit Manager WellTrans LCP Transportation LCP Transportation
Educational Programs and Enhanced Services
Anthem Blue Cross and Blue ShieldMHSUnitedHealthcare Community Plan of Indiana
  • Member Rewards Program Earn gift cards and other items when you complete certain preventative care visits.
  • High School Equivalency/GED Assistance Assistance to help you get your degree or take the  GED exam.
  • Smoking Cessation Programs available in partnership with the Indiana Tobacco Quitline at 800-QUIT-NOW.
  • Boys & Girls Club Membership Boys & Girls Club membership for members ages 5-18.
    Healthy Adults Healthy Results Online fitness program and resources, gym membership or home fitness kit, and a 13-week WW® membership.
  • Asthma and COPD Relief Products Relief products like an inhaler, nebulizer, hypoallergenic bedding or HEPA air filter.
  • Vision Rehabilitation Training For members with visual impairments. Get community- and home-based services to help you stay safely at home.
  • Healthy Lifestyle Aids Assistive devices like a digital scale, lumbar pillow or blood preasure monitor.
    Healthy Meals Program Healthy meals delivered to your doorstep.
  • Member Rewards Program Earn gift cards and other items when you complete certain preventative care visits.
  • High School Equivalency/GED Assistance Assistance to help you get your degree or take the GED exam.
  • Smoking Cessation Programs available in partnership with the Indiana Tobacco Quitline at 800-QUIT-NOW.
  • Enhanced Transportation Free rides to places that support your health. You can go to the pharmacy, MHS events, grocery store and more.
  • Care Grants Support for your health goals. Care grants are designed to help remove barriers to getting/staying healthy.
  • Food Boxes Food boxes with healthy food choices delivered to your home.
  • Caregiving Collaborations Tools and resources to help caregivers. Learn how to take care of yourself while taking care of loved ones.
  • Dental Second Cleaning Benefit Everyone should have a healthy smile. With MHS, covered members 21+ get two dental cleanings each year.
  • Eyeware (Vision) Benefit Need new glasses? With MHS, covered members 21+ can get new glasses or $75 for contacts every two years.
  • Member Rewards Program Earn gift cards and other items when you complete certain preventative care visits.
  • High School Equivalency/GED Assistance Assistance to help you get your degree or take the  GED exam.
  • Smoking Cessation Programs available in partnership with the Indiana Tobacco Quitline at 800-QUIT-NOW.
  • Fitness Memberships Get free access to fitness centers statewide, more than 20,000 online classes, and a home fitness kit.
  • Essentials Boxes Take a short survey and we will send out a box of helpful household items and food.
  • Mom’s Meals We send out 14 healthy meals after a hospital stay or to help with a food need short-term.
  • Doctor Chat Get an online visit 24/7, no appointment needed. You can talk to a medical doctor or mental health specialist.
  • On My Way This online tool helps young adults learn how to become more independent.
  • Member and Caregiver Support We offer items and programs that help with home safety, vision, weight management, asthma, COPD and caregiver support.
Electronic Communications
Anthem Blue Cross and Blue ShieldMHS UnitedHealthcare Community Plan of Indiana
  • Member Portal Online tool available 24 hours a day, 7 days a week to help you find a doctor, view benefits and view a free health library.
  • Member Portal Online tool available 24 hours a day, 7 days a week to help you find a doctor, view benefits and view a free health library.
  • Member Portal Online tool available 24 hours a day, 7 days a week to help you find a doctor, view benefits and view a free health library.

Healthy Indiana Plan

Member Services
Category Anthem Blue Cross and Blue Shield CareSource MHS
Member Services 866-408-6131844-607-2829877-647-4848
TTY/TDD 711 711 or 800-743-3333800-743-3333
Website www.anthem.com/inmedicaid https://www.caresource.com/in/plans/medicaidhttps://www.mhsindiana.com/
Hours of Operation 8 a.m. - 8 p.m. ET, Monday–Friday 8 a.m. - 8 p.m. ET, Monday–Friday 8 a.m. - 8 p.m. ET, Monday–Friday
Nurse on Call
Category Anthem Blue Cross and Blue Shield CareSource MHS
24 hours/day, 7 days/week866-408-6131 844-206-5947877-647-4848
TTY/TDD 711 711 or 800-743-3333 711
Power Account Contributions
Anthem Blue Cross and Blue ShieldCareSourceMHS

You can make payments to your POWER Account in one of these ways:

  • Check
  • Money order
  • Automatic payroll deduction
  • Cash
  • Online payment via web portal
  • Unlimited electronic check or debit card payment via telephone
  • Automatic draft withdrawal from a designated account
  • Automated clearinghouse
  • Electronic funds transfer

You can make payments to your POWER Account in one of these ways:

  • Check
  • Money order
  • Automatic payroll deduction
  • Cash
  • Online payment via web portal
  • Unlimited electronic check or debit card payment via telephone
  • Automatic draft withdrawal from a designated account
  • Automated clearinghouse
  • Electronic funds transfer
  • Cash or debit card at any Indiana Dollar General, Family Dollar or Speedway

You can make payments to your POWER Account in one of these ways:

  • Check
  • Money order
  • Automatic payroll deduction
  • Cash
  • Online payment via web portal
  • Unlimited electronic check or debit card payment via telephone
  • Automatic draft withdrawal from a designated account
  • Automated clearinghouse
  • Electronic funds transfer
  • My Health Pays member reward dollars
 
Covered Services
Category Anthem Blue Cross and Blue Shield CareSource MHS
Primary care Day-to-day healthcare given by a health care provider. Day-to-day healthcare given by a health care provider. Day-to-day healthcare given by a health care provider.
Acute care Short-term treatment for a severe injury or episode of illness, an urgent medical condition or during recovery from surgery. Short-term treatment for a severe injury or episode of illness, an urgent medical condition or during recovery from surgery. Short-term treatment for a severe injury or episode of illness, an urgent medical condition or during recovery from surgery.
Behavioral health Behavioral health and substance abuse services. Behavioral health and substance abuse services. Behavioral health and substance abuse services.
Emergency services Service provided to a member after the sudden onset of an emergency medical condition. Service provided to a member after the sudden onset of an emergency medical condition. Service provided to a member after the sudden onset of an emergency medical condition.
Disease management services Asthma, attention deficit hyperactivity disorder, autism/pervasive developmental disorder, chronic kidney disease, chronic obstructive pulmonary disease, congestive heart failure, coronary artery disease, depression, diabetes, hypertension and pregnancy. Asthma, attention deficit hyperactivity disorder, autism/pervasive developmental disorder, chronic kidney disease, chronic obstructive pulmonary disease, congestive heart failure, coronary artery disease, depression, diabetes, hypertension and pregnancy. Asthma, attention deficit hyperactivity disorder, autism/pervasive developmental disorder, chronic kidney disease, chronic obstructive pulmonary disease, congestive heart failure, coronary artery disease, depression, diabetes, hypertension and pregnancy.
Care coordination services Help you manage your health conditions. Help you manage your health conditions. Help you manage your health conditions.
Pharmacy and drugs Prescription and some over the counter. Prescription and some over the counter. Prescription and some over the counter.
Pharmacy Benefit Manager CarelonRx Express Scripts Express Scripts
Dental Dental screenings, teeth cleaning, fillings, extractions and x-rays.(The HIP Plus, HIP State Plan and HIP Maternity plans provide dental services.) Dental screenings, teeth cleaning, fillings, extractions and x-rays.(The HIP Plus, HIP State Plan and HIP Maternity plans provide dental services.) Dental screenings, teeth cleaning, fillings, extractions and x-rays.(The HIP Plus, HIP State Plan and HIP Maternity plans provide dental services.)
Dental Benefits Manager DentaQuest Skygen Centene Dental Services
Vision Eye exams, glasses frames, and lenses with
varying frequency by age. (The HIP Plus, HIP State Plan and HIP Maternity plans provide vision services.) 		Eye exams, glasses frames, and lenses with
varying frequency by age. (The HIP Plus, HIP State Plan and HIP Maternity plans provide vision services.) 		Eye exams, glasses frames, and lenses with
varying frequency by age. (The HIP Plus, HIP State Plan and HIP Maternity plans provide vision services.)
Vision Benefit Manager Superior Vision Superior Vision/Versant Centene Vision Services
Transportation Free trips to medical appointments and other health-related trips. Free trips to medical appointments and other health-related trips. Free trips to medical appointments and other health-related trips.
Transportation Benefit Manager WellTrans LCP Transportation LCP Transportation
Educational Programs and Enhanced Services
Anthem Blue Cross and Blue ShieldCareSourceMHS
  • Member Rewards Program Earn gift cards and other items when you complete certain preventative care visits.
  • High School Equivalency/GED Assistance Assistance to help you get your degree or take the  GED exam.
  • Smoking Cessation Programs available in partnership with the Indiana Tobacco Quitline at 800-QUIT-NOW.
  • Healthy Adults Healthy Results Online fitness program and resources, gym membership or home fitness kit, and a 13-week WW® membership.
  • Asthma and COPD Relief Products
    Relief products like an inhaler, nebulizer,
    hypoallergenic bedding or HEPA air filter.
  • Essentials for Expectant Parents Online learning courses on pregnancy and new baby care, plus items to keep parent and baby comfortable and safe.
  • Personal Care Items Members will be able to select health and wellness products from an online selection.
  • Healthy Meals Program Healthy
    meals delivered to your doorstep.
  • Fresh Fruits and Veggies Program Fresh produce delivered to your home, for pregnant or nursing parents up to six weeks postpartum.
  • Member Rewards Program Earn gift cards and other items when you complete certain preventative care visits.
  • High School Equivalency/GED Assistance Assistance to help you get your degree or take the  GED exam.
  • Smoking Cessation Programs available in partnership with the Indiana Tobacco Quitline at 800-QUIT-NOW.
  • CareSource Life Ser-vices® & JobConnect Access to Life Coaches who will assist with employment, locating funding for education, transportation, and other so-cial needs like housing and food resources.
  • Member Assistance Fund Supports the health and
    wellbeing of members (eligibility criteria must be met).
  • Driver’s License Reinstatement Benefit Financial
    assistance for members who have had a driver’s license suspension.
  • CareSource Re-Entry Program Support for members who have been recently released from incarceration including assistance with the expungement process.
  • Enhanced Transportation Enhanced Transportation Members can schedule transportation to food banks/pantries or to the grocery store for food pickup. Parents with infants admitted to the NICU can also use this benefit to get to and from the hospital. Members also have five trips per month directly to the pharmacy.
  • myStrength Safe and secure digital tool designed to
    support members’ emotional health and strengthen
    their mind, body and spirit.
  • Member Rewards Program Earn gift cards and other items when you complete certain preventative care visits.
  • High School Equivalency/GED Assistance Assistance to help you get your degree or take the  GED exam.
  • Smoking Cessation Programs available in partnership with the Indiana Tobacco Quitline at 800-QUIT-NOW.
  • Enhanced Transportation Free rides to places that support your health. You can go to the
    pharmacy, MHS events, grocery store and more.
  • Care Grants Support for your health goals. Care grants are designed to help remove barriers to getting/staying healthy.
  • Food Boxes Food boxes with healthy food choices delivered to your home.
  • Doula and Me Having a baby? Our case managers can help with your questions and provide support for your family.
  • Baby Showers Let us celebrate! Stock up on newborn essentials and supplies. MHS wants to help your family celebrate your new baby.
  • Krames Health Library 24/7 access to info about your health. Learn more about topics that could impact you and your family.
 
Electronic Communications
Anthem Blue Cross and Blue ShieldCareSource MHS
  • Member Portal Online tool available 24 hours a day, 7 days a week to help you find a doctor, view benefits
    and view a free health library.
  • Member Portal Online tool available 24 hours a day, 7 days a week to help you find a doctor, view benefits
    and view a free health library.
  • Member Portal Online tool available 24 hours a day, 7 days a week to help you find a doctor, view benefits
    and view a free health library.

A printable version is available upon request to ComplianceandPrograms@fssa.IN.gov

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