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Application Performance Management

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Value Proposition

Agencies can benefit from using APM to obtain the Full Stack Observability (FSO) that correlates all data from our critical business applications into one single pane of glass to reduce our Mean Time to Resolution (MTTR)

Testimonial

“Before APM we were grappling in the dark, but now we have clear visibility into our applications via dashboards, reducing our time to resolve critical issues”.

-Nick Turner, DOE IT Director of Technical Operations

Our team will work with you to determine the best solution pathway to solve your unique business needs in an affordable manner.

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Monitor

Monitor, track, and optimize the performance of our agency applications.  Help to identify bottlenecks, optimize resource usage, and ensure a smooth user experience.

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Measure

APM will measure various aspects of application performance to ensure optimal user experience. Measure key metrics: Response Time, Throughput, Error Rates, and Resource Usage.

Case Study

Our agency’s Licensing application experienced frequent performance issues, leading to customer dissatisfaction and decreased productivity.

APM was able to identify which transactions were affecting performance.  We were able to get this data to developers and effectively make the necessary changes needed to increase the performance for our users.

With APM we gained visibility into our applications performance bottlenecks and were able to proactively address them before they impacted our users. We saw a significant decrease in downtime and noticeable improvements in overall performance.  APM has placed us in the proactive stance we have been working toward.

- Nick Turner, DOE

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