: Submit a Complaint Online

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Indiana Department of Insurance

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IDOI > Consumer Services > Complaints > Submit a Complaint Online Submit a Complaint Online

The Indiana Department of Insurance handles many types of insurance-related issues, including coverage concerns, claims disputes and premium issues. The Complaint Form can be used to address these and other issues. For a list of other issues and how the Department can help, click here.  

Please Note: If your complaint involves the Healthy Indiana Plan (HIP 2.0), please do NOT fill out the Indiana Department of Insurance Complaint Form. This Department does NOT handle any complaints involving HIP 2.0 as it is a federally administered plan and the Department has no jurisdiction in the matter even if your HIP 2.0 plan is administered by an insurance company.

To file a complaint regarding HIP 2.0, contact:

Attn: Lana Schneider
402 W. Washington Street, W461
Indianapolis, IN 46204

If you would like to file an online complaint, complete the entire form and do not include any social security numbers.

Your Contact Information


Complaint Information
  1. (A) Type of Insurance (Please check one):

  2. My complaint is against:
    Name of Insurance Company:
  3. What State was your policy issued/purchased in:
  4. If an agent is involved, please give the agent's name and address:

  5. If group insurance, please give the name of the employer. 
  6. If a property loss or an accident is involved: 

I hereby authorize the release of confidential medical and/or other information to the Department of Insurance. I understand that medical records WILL NOT be public at any time.

Reminder: Please do not include Social Security Numbers.

Your complaint will be kept on file at the Department of Insurance and will become a public record. If you need to send us confidential information (for example, medical records), please send copies of your original documents to us by regular mail. The regular mail address is located here.