Customer Satisfaction Survey

Spring 2024

The Indiana Department of Health Laboratory (IDOHL) is continually seeking to better serve the needs of its customers, whether you are a local health department, pediatric clinic, animal control agency or private citizen. As an IDOHL customer, we would like to know how we can improve our services to you. Your feedback is essential to helping us better understand your needs and expectations. We invite you to complete a brief survey, designed to take only 10 - 15 minutes. Your responses will remain anonymous unless you chose to provide your contact information for potential follow-up questions.

To access the survey, please click here.

Please note: The survey will extend to more questions based on how you answer certain questions.  Also, whenever you hit the Submit button, your survey will immediately end, and no more questions will be available for you to answer.

If you encounter any technical issues responding to the survey, please contact Chris Grimes, IDOH Laboratory Quality Assurance Director, at 317-921-5805 or cgrimes@health.in.gov