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Appointment Scheduling Information

The Indiana Professional Licensing Agency accepts scheduled appointments. Please see the information below on what transactions are available and how you can schedule an appointment. If you can conduct your business with the PLA via online services, phone, or mail, please continue to do so. Please review the requirements below to make an appointment and be sure to understand what is required before you arrive for your appointment.

The following services are available for appointment at the PLA offices:

  • Drop off additional documentation that you are unable to upload to your online account
  • Compliance Inquiry

Individuals who utilize the scheduling tool will be given priority over customers who do not schedule an appointment.

Before Your Appointment

Before you schedule an appointment, visit the PLA Professions page to review what will be required to complete your transactions. If you do not bring the required documents and payment, you may be unable to complete your transaction. Common requirements include:

Payment- If your appointment requires paying a fee of any sort, it must be either exact cash (no change is available) or a check or money order made payable to the Indiana Professional Licensing Agency. Most services requiring a fee to be paid to PLA can be accessed online, except for Issuance Fees or Compliance related Fees.
Supporting Documentation- Some license applications or renewals require additional documents to complete the transaction. Please review if your appointment will require any and bring copies.
Appointment Confirmation- Once you schedule your appointment, a confirmation email will be sent to the email address provided. 

If you are unable to get your requirement documents and payment prior to your appointment, you must reschedule. 

Arriving for Your Appointment

Please arrive at Indiana Government Center South at least 15 minutes prior to your appointment to give time to make it through security. Please use the Public Entrance located at 10 N. Senate Avenue, Indianapolis, IN 46204. 

Scheduling Your Appointment

The PLA office will be available for appointment between 8:30am and 3:30pm. Each appointment will be scheduled for 30 minutes and cannot be extended. There will be time between each appointment.

To schedule an appointment, please use the PLA Appointment System. 

If you are unable to finalize your appointment online, please contact a member of our staff by phone for assistance. 

Cancelling Your Appointment

Since appointment slots are limited, we ask that if you cannot make your appointment you take time to cancel it. You can cancel an appointment by:

  • Logging in to the Appointment System found above.
  • Select ‘Cancel Appointment’.
  • Enter your confirmation number and last name.
  • Follow the prompts to cancel.

Network / System Status

PLA Online Services is currently not aware of any issues. In order to begin, please select Get Started >> in the section above.

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