Phishing emails that appear to be from INPRS are becoming more frequent. It’s important never to assume a financial representative represents INPRS and to know what to look for when you have doubts.
At INPRS, we’re trusted to manage retirement benefits for hundreds of thousands of our members, so we’re informing you of fraudulent attempts to take advantage of this trust.
Phishing emails might attempt to connect you with a representative who gives investment advice, which INPRS does not do. INPRS will never ask you to transfer money from your pension or DC. Suppose you decide to work with outside financial services. In that case, it’s important to remember that ethical financial representatives will never intentionally give you the impression that they work for or represent INPRS.
Imposter fraud can be prevented by pausing to consider where you’re clicking, who is calling, and who you’re calling. INPRS does not offer financial advice, but we regularly communicate to educate you about your plan benefits and retirement options.
Aside from Voya, our recordkeeper, INPRS does not ask external companies or representatives to communicate with or assist members. Since we communicate with members using various methods, here is how to know what is safe and legitimate.
Emails from INPRS will have coms.inprs.in.gov directly after the “@” symbol. Look for any misspellings, generic company names or fake addresses. Remember that fraudsters will try their best to make everything you see appear official. Quarterly member statements are sent from voyasupport@voyaplans.com.
If you are unsure whether an email came from INPRS, do not click any links within the email. Contact 844-GO-INPRS (844-464-6777) to speak with a Member Advocate Team representative.
Phone
Fraudsters may also contact members by phone, opening the door for a scam. A “317” area code in the email’s signature or the caller ID doesn’t mean the person calling is an INPRS employee.
Always verify the identity of the person you’re speaking with before providing personal information over the phone. If they claim to work for or be affiliated with INPRS, you’re always welcome to take their name and call us back at 844-GO-INPRS (844-464-6777) to speak with a Member Advocate Team representative. If you are uncomfortable, unsure, or feeling pressured, do not provide any personal information.
In-person
INPRS meets with many members each year and will never rush you to schedule a meeting by claiming that our appointments are limited. As an INPRS member, there is no limit to how many free presentations or appointments you can attend. Meetings occur in locations where public employees work, such as government buildings, libraries, colleges and schools. An INPRS employee will never ask to meet at your house. INPRS Retirement Services Consultants will be able to identify themselves with authentic, State-issued employer identification credentials.
You may schedule to attend a workshop, webinar or one-on-one counseling session via our scheduling website or by calling us at (844) GO-INPRS.
Visit here for PERF & TRF Hybrid and here for My Choice members to know when to expect communications from INPRS.