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In-person visitation with family and friends at DOC facilities is dependent on the status of each facility. If a facility has members of the staff or incarcerated population positive for COVID-19, that may impact the visitation schedule.

**Please check your email frequently for updated information. **

All visitors must register and be approved before scheduling a visit. Visitors who have already registered for video visitation through GTL will not need to register again.

To register and schedule visitation, please visit the GTL website at https://idoc.gtlvisitme.com/.

Need help? You can view a short guide HERE to get you started.

Visitors will need to be reviewed for approval after submitting information about any criminal history, employment with DOC and relation to the offender. Once approved, a visitor can request a visitation appointment with an offender. Available dates and times will be listed for that offender and facility.

All scheduling is being done through the GTL website at https://idoc.gtlvisitme.com/. Scheduling on GTL is for Eastern Time. So even if a facility is in an area that is on Central time, visitation will observe Eastern time. If you are unsure of your time zone you may check it HERE.

Below is a list of requirements for visits at all prisons:

  • Anyone entering a DOC facility will be asked questions about their current health symptoms and may be asked to reschedule their visit if they have symptoms of contagious illness.
  • Visitors must have a valid ID.
  • Masks must be worn by offenders, visitors, and staff at all times.
  • Absolutely no physical contact between the visitor and offender is permitted at any time during the visit.
  • Failure to abide by these visitation rules may result in your visitation being canceled.

Frequently Asked Questions

Q: Can I submit a paper application for visitation?

A: We are not accepting paper applications. All visitation scheduling should be done through the GTL website at https://idoc.gtlvisitme.com/.

Q: Am I allowed to hug, hold hands, have physical contact during my visit?

A: No. All visits are non-contact at this time, meaning you will be sitting face-to-face, 6 feet apart.

Q: Do I have to wear a mask?

A: Yes, masks are required at all IDOC facilities.

Q: If I am vaccinated/the offender is vaccinated, does that change the policy on masks, non-contact?

A: No. Masks are required and visits are non-contact, regardless of vaccination status.

Q: How long are visits?

A: One hour.

Q: When should I arrive for my visit?

A: Visitors will not be allowed into the facility more than 15 minutes before their visit time. Also, be sure to note any time zone differences for the facility you are visiting.

Q: How will I know if my visit is canceled?

A: Be sure to check the email you used to register the GTL account that is used to schedule your visitation. Communication will be sent to that email address regarding any changes to visitation.