Consumer Services & Health Care Regulation
Welcome to the home page for the Indiana Department of Health (IDOH) Consumer Services and Health Care Regulation Commission. The Consumer Services and Health Care Regulation Commission is responsible for programs in the areas of health care facility licensing and certification, health care quality, and weights and measures.
Through its programs, the Consumer Services & Health Care Regulation Commission:
- Promotes health care quality
- Licenses and certifies health care facilities, agencies, clinics, centers, and providers
- Ensures accurate state standards for weights, measures and metrology
Contact the Commission
| Indiana Department of Health Consumer Services and Health Care Regulation Commission 2 North Meridian Street, 4B Indianapolis, IN 46204 | Assistant Commissioner Amy Kent amkent1@isdh.in.gov |
|
317-233-7442 [Receptionist] 317-233-1325 [IDOH Main Switchboard] |
(317) 233-7289 (317) 233-9691 [Administrative Assistant] |
Long Term Care Newsletters / COVID-19
Long Term Care Newsletters related to the COVID-19 pandemic
Report a Complaint, Incident or Crime to the Indiana Department of Health
Report a complaint regarding a health care facility
Any individual may submit a complaint to the IDOH about care provided at any licensed or certified Indiana health care facility or entity. The IDOH investigates all complaints. The above link is to a page that provides information about the complaint process and how to report a complaint. A Complaint report form is provided for individuals to assist in the reporting of care issues.
Report an incident regarding a health care facility
State or federal regulations require health facilities or entities to report certain types of “incidents” to the IDOH. The above link is to a page that provides information about the incident reporting process and how a health care facility or entity reports incidents. An Incident report form is provided for health care facilities to report incidents to the IDOH.
Report a reasonable suspicion of a crime against a long term care resident
Federal law requires “covered individuals” to report a reasonable suspicion of a crime against a long term care resident to the IDOH and a local law enforcement entity. Covered individuals include an owner, operator, employee, manager, agent, or contractor of the facility. The included facilities include a nursing home, hospice, or intermediate care facility for individuals with intellectual disabilities (ICF-IID). The above link is to a page that provides information for long term care providers about the crime reporting requirements and how to report a reasonable suspicion of a crime against a resident. A Reporting a crime form is provided for individuals to report suspected crimes to the IDOH.
Division and Program Home Pages
Health Care Quality Information
Division of Acute & Continuing Care
- Abortion Clinic Licensing Program
- Ambulatory Outpatient Surgical Centers (ASC) Licensing and Certification Program
- Birthing Center Licensing Program
- Blood Center Licensing and Certification Program
- Clinical Laboratory (CLIA) Licensing and Certification Program
- Comprehensive Outpatient Rehabilitation Facility (CORF) Certification Program
- Health Care Engineering Program
- Hospital (general) Licensing and Certification Program
- Hospital (psychiatric) Certification Program
- Outpatient Therapy Services Certification Program
- Aide Training, Certification and Registry
- Certificate of Need Program
- Comprehensive Care Facility (Nursing Homes) Licensing and Certification Program
- Informal Dispute Resolution Information Program
- Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID) Certification Program
- Life Safety Code Program
- Residential Care Facility Licensing Program
Division of Home and Community Based Care
- Department of Child Services Residential Facility Compliance
- End Stage Renal Disease Facility (ESRD) Certification Program
- Home Health Agency (HHA) Licensing and Certification Program
- Home Health Aide (HHA) Registration Program
- Hospice Agency Licensing and Certification Program
- Mobile Out-of-State Health Care Entity Registration Program
- Personal Care Services Agency Licensing Program
- Rural Health Clinic Certification Program
Division of Program Performance & Development
Division of Radiology and Weights & Measures