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Policy Manual

Program Policy Manual for TANF (Cash Assistance) and SNAP (Food Assistance).

The Program Policy Manual is an integrated eligibility manual that contains information about the following benefit programs administered by the Division of Family Resources: cash assistance under Temporary Assistance for Needy Families and Refugee Cash Assistance; and food assistance under the Supplemental Nutrition Assistance Program. The manual contains eligibility and administrative policies based on State and Federal laws and regulations that govern the programs.

First-time users of the manual are encouraged to read through Chapter 1000 to understand the terminology and organization of the manual, particularly to learn how the sections apply to the different programs and categories of programs.

Disclaimer: This manual is constantly being revised so some of the information contained may be outdated. This manual is intended for informational purposes only. Medicaid policy that may be contained in this manual is no longer updated and maintained as the Office of Medicaid Policy and Planning maintains a separate manual for Medicaid policy which can be found at

Chapter 1000: Introduction to Program Policy Manual

Chapter 1200: General Program Information

Chapter 1400: Administrative Policy

Chapter 1600: Categories of Assistance

Chapter 1800: Application Registration

Chapter 2000: Application Processing

Chapter 2200: Continuing Case Processing

Chapter 2400: Nonfinancial Eligibility Requirements

Chapter 2500: IMPACT Processing

Chapter 2600: Resources

Chapter 2800: Income

Chapter 3000: Eligibility Standards

Chapter 3200: Assistance Groups

Chapter 3400: Budgeting and Benefit Calculation

Chapter 3600: Benefit Issuance

Chapter 4000: (RESERVED)

Chapter 4200: Appeals and Hearings

Chapter 4400: Data Exchange

Chapter 4600: Benefit Recovery

Chapter 4800: Burial Provisions