No Wrong Door

No Wrong Door Draft Plan

Two years ago, we embarked upon creating a "plan to plan" an initiative intended to improve Hoosiers' experiences in learning about and accessing long-term services and supports in Indiana. We received funding for a planning grant from the Administration for Community Living (ACL) to develop a plan to implement a No Wrong Door (NWD) system in Indiana. During those two years, we worked with many of you across the state, from consumers and providers to nursing facilities and hospitals and their trade associations. And we thank you for your input.

The NWD final draft plan is now available for your review. Take a look through it to learn about proposed steps to implement the NWD system, and share your thoughts with us before we submit the final plan to the ACL at the end of September 2016.

Please email with questions or comments. We look forward to hearing from you!

No Wrong Door Survey

Thank you for your interest in No Wrong Door. The survey is now closed, but you may still provide feedback on Indiana’s current Long Term Services and Supports (LTSS) system by e-mailing

No Wrong Door Resources


If you are interested in participating in the development of Indiana’s No Wrong Door system, you can attend stakeholder listening sessions held throughout the state over the next several months. A schedule of those events will be posted on this webpage and on FSSA calendar.

You can also sign up to receive alerts on plan updates, or email us at with questions or comments. You can also reach out directly to No Wrong Door planning group members to offer suggestions; this group includes people from every division within the Family and Social Services Administration. Also, if you have events coming up, and would like someone to speak to your group about No Wrong Door, we would be delighted to be there.