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Family and Social Services Administration

Aging Home > About Aging > Staff Directory Staff Directory

Division of Aging Toll Free Number - 1-888-673-0002

Division of Aging INsite and PAS Help Desk: 317-232-7858

All area codes are 317

Executive Staff

Yonda Snyder Director 232-1731 
Karen Gilliland Deputy Director, Home and Community Based Services 232-7148
Chris Fletcher Deputy Director, Long Term Care Operations 232-7133
Kelly Mitchell Executive Assistant; Adult Guardianship, Outreach  232-1731

Home and Community Based Services

Debbie Pierson Assistant Director, Home and Community Based Services and Medicaid Waiver 232-0604
Kayla Hickox Grants Analyst 234-6465
Matt Naikelis Program Director - Senior Employment, Family Caregiver 234-6348
Willie Poindexter Secretary 232-7020
VACANT Medicaid Waiver Supervisor
VACANT Medicaid Waiver Specialist
Amy Rapp Medicaid Waiver Specialist 234-8358
Donna Stewart  Medicaid Waiver Specialist   232-1740
Nichole Williams  Medicaid Waiver Specialist   234-8729
Linda Wolcott   Medicaid Waiver Specialist/Provider Relations 234-0373  

Quality Assurance & Elder Rights Protection

Karen Gilliland Assistant Director, Area Agency on Aging-Community Liaison and Quality Compliance 234-5544
Steve Bordenkecher Assistant Director, Quality Assurance 234-6466
Ron Smith Program Director, QIS 234-8330
Sherry Beck Adult Protective Services/Quality Assurance Liaison 234-6731
Arlene Franklin Long Term Care Ombudsman   232-7134  
Lakeisha McCarter Provider Compliance Specialist 232-7122
Mindy New Incident Report Processor 232-7064
Brenda Hogan  Program Director - Incidents Review   232-7132 
Lydia Ott Quality Assurance Specialist 232-7017
Gloria Wright   Adult Protective Services Secretary   232-7100 

    Long Term Care Operations

    Becky Koors  Assistant Director, Long Term Care Operations 232-4355
    Patti Bailey Residential Care Assistance Program (RCAP) Coordinator 234-2944
    Lynn Clough Special Projects Manager 234-3112
    Nancy Hopkins  Secretary 232-4359  
    Patricia White Nurse Consultant 234-6571

    Money Follows The Person

    Juman Bruce Assistant Director, Money Follows the Person 234-5715
    Jennifer Wigley Program Coordinator 234-6367


    VACANT Controller
    Frieda Brown Budget Analyst 232-1751