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Legal information guide

Legal Information vs. Legal Advice

Guidelines and Instructions to assist non-lawyer intermediaries in answering questions posed by members of the public about the operation of the judicial system.

  • Introduction

    The purpose of this guidance is to assist non-lawyer intermediaries in answering questions posed by a member of the public about the operation of the judicial process. Non-lawyer intermediaries include professionals who assist the public in finding information and resources. Examples include librarians, social workers, case managers, and advocates.

    This guidance is intended to enable non-lawyer intermediaries to provide the best possible service and to provide accurate information without giving legal advice. Some professionals who are not lawyers, like paralegals who are supervised by an attorney or real estate agents, might provide legal help beyond what is outlined here and this guide is not meant to outline the parameters of every profession or every circumstance. Rather it provides guidance to non-lawyer intermediaries who help the public find resources in response to legal issues and want guidance on what legal-related help they can safely give. The best suggestion to offer in many situations may be to seek the advice of an attorney.

    The law is complicated and can be confusing. Encourage people to talk to a lawyer about their situation before filing something in court. A list of free and low-cost legal assistance organizations and other resources is available at IndianaLegalHelp.org.

    The creation of this Legal Information Guide stems from a recommendation of the Innovation Initiative’s Family Law Taskforce, which was created by order of the Indiana Supreme Court on September 24, 2019. The Family Law Taskforce Report was issued in March of 2021. This recommendation was reiterated and supported by the Civil Litigation Taskforce Report in its final report issued in February 2022.

    Thank you for all you do for our communities throughout Indiana and for providing legal information to Hoosiers who need help.

  • What is the Practice of Law?

    Many activities make up the practice of law and this guide does not provide a complete list of those activities. [1] Some activities that make up the practice of law are: negotiating legal rights on behalf of another person and giving legal advice. [2] A person who is not a lawyer may create an attorney-client relationship if they engage in the practice of law. [3] When a non-lawyer creates an attorney-client relationship they are at risk of facing consequences.


    [1] State of Indiana ex rel. ISBA v. United Financial Systems Corporation, 926 N.E.2d 8,14 (Ind. 2010) citing Miller v. Vance, 463 N.E.2d 250, 251 (Ind. 1984).
    [2] State Ex. Rel. Indiana State Bar v. Diaz, 838 N.E.2d 433, (Ind. 2005).
    [3] Mayberry v. State, 670 N.E.2d 1262, (Ind. 1996)

  • What is the Unauthorized Practice of Law?

    When a person practices law without a license they engage in the unauthorized practice of law. The practice of law includes many activities, including giving legal advice. Practicing law without a license has consequences and can be illegal.

    IC 33-43-2-1 Engaging in practice by person not admitted

    Sec. 1. A person who:

    (1) professes to be a practicing attorney;

    (2) conducts the trial of a case in a court in Indiana; or

    (3) engages in the business of a practicing lawyer;

    without first having been admitted as an attorney by the supreme court commits a Class B misdemeanor.

    [Pre-2004 Recodification Citation: 33-1-5-1.] As added by P.L.98-2004, SEC.22.

  • What is legal advice?
  • Who can give legal advice?
  • Why can only lawyers give legal advice?
  • What is legal information?
  • Who can give legal information?
  • Things A Non-Lawyer Intermediary May Do

    This guidance is intended to enable non-lawyer intermediaries to provide the best possible service and to provide accurate information without giving legal advice. Some professionals who are not lawyers, like paralegals who are supervised by an attorney or real estate agents, might provide legal help beyond what is outlined here and this guide is not meant to outline the parameters of every profession or every circumstance. Rather it provides guidance to non-lawyer intermediaries who help the public find resources in response to legal issues and want guidance on what legal-related help they can safely give.

    If a person does not know what information to provide to a person looking for help, it is always okay to say that they do not know the answer. In many cases the best information to provide to a person with a legal issue may be the recommendation that they seek help from an attorney. A list of free and low-cost legal assistance organizations can be found at Indianalegalhelp.org.

    Below is a list of information that non-lawyer intermediaries may give to the public.

    1. Information about entities that provide free or low-cost legal help including legal assistance programs, lawyer referral services, alternative dispute resolution programs, unbundled legal services and other places where legal information may be available, such as public libraries and agencies that support victims of domestic violence
    2. General explanation of how the court process works. This often includes answers to questions that start with who, what, when, where, or how [6]
    3. Direction to or provision of the Small Claims Manual, court rules, the child support guidelines and calculator, the parenting time guidelines, information on legal terminology, state sponsored online legal resources and directories (e.g., mycase.in.gov, e-filing, etc.), and legal research tools
    4. Explanation of where to find forms, instructions, and other resources that have been developed to comply with Indiana law
    5. If a form is made available on Indianalegalhelp.org and approved by the Coalition for Court Access, assistance in selecting an appropriate legal form based on information provided by the customer, may be given. [7]

    6. Review papers for completeness, including checking for signatures and notarization.

    [6] in.gov/courts/selfservice/unrepresented/help
    [7] In some areas of law, the selection of a legal form is legal advice. State Ex. Rel. Indiana State Bar v. Diaz, 838 N.E.2d 433, (Ind. 2005). But most often the selection of a legal form for another is not considered the practice of law. State ex rel. Ind. State Bar Ass’n. v. Ind. Real Estate Ass’n, 244 Ind. 214 at 220, 191 N.E.2d 711 at 715 (1963).  In order to avoid the need for a non-lawyer intermediary to independently determine whether form selection is legal advice, this section of guidance allows for the selection of a form from a reviewed library. This does not mean that the selection of a legal form from a source other than Indianalegalhelp.org necessarily equates to the practice of law.

  • Things A Non-Lawyer Intermediary May Not Do

    Non-lawyer intermediaries may not do the following:

    1. Represent a person in court
    2. Perform legal research for a member of the public [8]
    3. Draft legal documents for another person [9]
    4. Lead a litigant/another person to believe that they represent the litigant as an attorney in any capacity
    5. Investigate facts of a litigant’s case
    6. Provide legal advice [10]
    7. Provide legal interpretations of laws, judicial opinions or guidelines
    8. Answer questions that call for an opinion about what a person should do—generally questions that start with “would,” or “whether”
    9. Advise whether or not a person should file a case or give an opinion about what will happen if a case is brought to court
    10. Advise what to say in court
    11. Talk to the judge about a case on behalf of another person
    12. Tell a person what words to use when creating or completing forms to file in court

    [8] Under some circumstances, doing legal research for another without an attorney’s supervision is the practice of law, as is the authoring and serving of legal documents on another’s behalf. State ex rel. Ind. Supreme Court Disciplinary Comm’n v. Taylor, 98 N.E.3d 68 (Ind. 2018).
    [9] Id.
    [10] For purposes of this guide, legal advice is applying legal knowledge to a specific fact pattern. The Indiana Supreme Court has stated that legal advice is the core element of the practice of law. State ex rel. Ind. State Bar Ass’n. v. Diaz, 838 N.E.2d 433 at 444 (Ind. 2005). Giving legal advice creates an attorney-client relationship and such a relationship can be created by a nonlawyer. Mayberry v. State, 670 N.E.2d 1262, (Ind. 1996)

  • Legal Information v. Legal Advice Examples
  • Strategies for Guiding a Person Through a Difficult Issue

    When a person needs legal help, they often ask questions that cannot be answered by someone who is not a lawyer. They often need legal advice. But there are several things that can be done to help someone who has a legal question to help make their way through a court process.

    1. Listen closely to what is being asked.
    2. Clarify what is needed. Sometimes a person needs help organizing their thoughts or clarifying the questions they need answered.
    3. Encourage a person to read through any papers they have from the court and look up their case status on mycase.IN.gov if they have one.
    4. Recognize that people look for legal help when they have added life stress. Even court proceedings that may have a positive outcome can be stressful.
    5. Give information when you have it, but recognize it is okay to say I don’t know. No information is better than bad information.