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If you have received a call or information by mail and you are unsure if it came directly from the Indiana Bureau of Motor Vehicles, please contact the call center at 888-692-6841 to verify its authenticity or submit an email using this form.
Below are examples of recent fraudulent activity for customers to be aware of:
Scammers posing as the Indiana BMV have contacted Hoosiers via telephone and postal mail (pictured below) promising lower car insurance rates. They ask for personal information such as date of birth and Social Security numbers. The Indiana BMV does not and will not contact customers offering insurance-related information. Do not give out personal information over the phone or through postal mail. The last known phone number associated with these scams was (765) 733-1023; however, the scammers are likely to change their phone numbers frequently.
In times of natural disaster such as a major flood, surrounding states often fall victim to an increase in fraudulent car sales. A warning from the National Salvage Vehicle Reporting Program (NSVRP)— a leading not-for-profit law enforcement support organization dedicated to reducing auto theft, title fraud and abuse— states that flooded vehicles are often sold in car auctions to unsuspecting individuals and dealers. These salvage vehicles are not only sold fraudulently, they are dangerous to the operator and fellow drivers.
If you have additional questions, please contact:
National Salvage Vehicle Reporting Program
80 Urban Street
Stamford, CT 06905-3965
Customers often believe that transactions with the Indiana BMV can be completed through various websites. This is incorrect. Websites including www.DMV.com, www.driverslicenses.org, www.DMV-Renewal.com and www.car-registration.org are not affiliated with the Indiana BMV in any way. Anyone attempting to complete a transaction should only do so by visiting mybmv.com, by using the myBMV mobile phone application or by visiting a branch.
A suspicious call was made to a customer by an organization claiming to be the DMV Accident Association from phone number 804-715-5512.
Although a state-issued driver’s license was originally intended only to document a person’s qualification to operate a motor vehicle, it has evolved into the most common identification document used by government and business entities. As a result of the rampant growth of identity theft, use of altered or counterfeit driver’s license has increased as well. To combat this issue, Indiana has enacted stringent requirements regarding the documents that must be presented in order for a credential applicant to prove his/her identity, residency, and lawful presence in the United States. BMV branch associates are trained to recognize counterfeit and/or fraudulent identity documents. Indiana has also enhanced the security features in all state-issued driver’s license and identification cards to deter alteration and counterfeiting. The Indiana Driver’s License and ID Card Security and Authenticity flyer will assist law enforcement and other legal professionals in recognizing fraudulent Indiana driver’s license and identification cards.