Train yourself/staff/volunteers on disability etiquette and language
- Disable Disrespect Language Guide
- Choosing Words when Talking about Disability
- Inclusive Language Guide
- People First Language
- Basic principles of disability etiquette
- Disability Sensitivity Training Video
Advertise your willingness to make accommodations
- Use the universal symbols for accessibility services
- Make a public notice ahead of your event to invite accommodations requests (it’s common to ask for two weeks advance notice for certain accommodations)
- Include a line for accommodation requests in every registration or ticket sales form
Connect with local disability advocacy and support groups to learn more about resources in your community
Prepare your front line event staff/volunteers on how to make accommodations on the spot
- Make sure they know basic Disability Etiquette & language (see above)
- Make sure they know what flexibility is available for people with disabilities
- Make sure they know which other staff they can go to for help when presented with an accommodation request
Do an audit of your website, printed materials, and physical space
- Website audit resources:
- Printed material guidelines for large print
- Physical space accessibility audit checklist
- Overall accessibility checklist from NEA
Add accessibility goals to your strategic plan to ensure that it is a part of your everyday work at every level of your organization
True accessibility is an ongoing, core component of an organization. A disability-inclusive organization/program/event is designed well before a person registers to attend or enters the space.