Appointments and Cancellations

Thank you for contacting the Indiana Department of Homeland Security. The primary function of the agency relates to support for emergency response and recovery, fire and building safety, training and exercise and grants management. Due to ongoing concerns about exposure to the COVID-19 virus, IDHS is not accepting walk-in business and is serving customers by appointment only. Please provide as much information as you can when submitting your request so that IDHS can best meet your needs and provide solutions to your concern. You will receive a confirmation email once it is determined if an in-person meeting is necessary or if guidance and help can be provided via a telephone call from the business unit. Thank you.

Requests that should not require customer service assistance from IDHS

IDHS serves as a federal facilitator for funding to support emergency management and grant funding to protect from risks; however, the agency functions separately from the U.S. Department of Homeland Security. IDHS is a state-level agency and does not have any direct connection or authority related to terrorism prevention, immigration and citizenship, international child adoption, visas and passports or other national-level issues. Questions about such federal responsibilities should be directed to the U.S. Department of Homeland Security.

Welcome to the Indiana DHS online scheduling service.

Note: Please allow time for processing, as duplicate submissions could delay overall processing. If you have already left a voicemail or email for a specific division regarding your inquiry, you will not need to schedule an appointment through this scheduling system.

You MUST cancel your appointment if you are unable to attend for ANY reason.